SH285: When Skill Alone Isn't Enough: The Resilient Performance Model

SH285: When Skill Alone Isn't Enough: The Resilient Performance Model

Diving operations rarely fail because people lack skill; they fail when skilled individuals are not supported by the systems around them. The Resilient Performance Model from The Human Diver explains that performance comes from the interaction of three areas: technical skills, non-technical skills like communication and decision-making, and the wider context such as culture, workload, and resources. When one of these areas is weak or missing, problems appear—such as highly skilled divers working in silence, well-coordinated teams lacking critical skills, or strong systems where people feel unable to challenge decisions. True resilience happens when all three are aligned, allowing teams to adapt when things go wrong and still achieve safe outcomes. The key lesson is that improving safety isn’t just about better training or stricter procedures, but about creating an environment where people can speak up, make good decisions under pressure, and learn from both successes and failures to improve over time.

Original blog: https://www.thehumandiver.com/post/resilient-performance-model

Tags: Commercial Diving

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Jaksot(285)

SH284: LEODSI and PETTEOT: A Systems Approach for Understanding How Diving Really Works

SH284: LEODSI and PETTEOT: A Systems Approach for Understanding How Diving Really Works

When something goes wrong in diving, people often ask “who made the mistake?”, but that question usually oversimplifies what really happened and stops us from learning. The Learning from Emergent Outc...

3 Kesä 12min

SH283: You're Accountable. You're Responsible. You're It!

SH283: You're Accountable. You're Responsible. You're It!

This piece explores how diving incidents are often misunderstood by focusing too quickly on blame rather than learning. It explains the important difference between responsibility (who was involved) a...

30 Touko 17min

SH282: Isolation Amplifies Drift: When Remote Operations Make Small Deviations Invisible

SH282: Isolation Amplifies Drift: When Remote Operations Make Small Deviations Invisible

This blog by Michael John Snow explores how small equipment issues on a remote expedition vessel can gradually become accepted as “normal,” not because of poor decisions, but because of how isolated s...

27 Touko 11min

SH281: HMS Scylla Wreck Penetration Tragedy: Two Perspectives on Learning

SH281: HMS Scylla Wreck Penetration Tragedy: Two Perspectives on Learning

This episode looks at the 2021 wreck diving tragedy on HMS Scylla, where three experienced divers entered the wreck and only one survived. It first examines the kind of reaction often seen on social m...

23 Touko 37min

SH280: This Could Happen to Any Dive Operator: What We Can Really Learn From The Perth Diving Academy Incident

SH280: This Could Happen to Any Dive Operator: What We Can Really Learn From The Perth Diving Academy Incident

This episode explores the serious incident in which two divers were accidentally left behind by a dive boat near Rottnest Island while diving with Perth Diving Academy. Rather than treating it as the ...

20 Touko 9min

SH279: The Tower Was Already Full of Holes

SH279: The Tower Was Already Full of Holes

This episode looks at how diving incidents are often explained by blaming the last person involved, much like blaming the person who pulls the final brick from an already unstable Jenga tower. While t...

16 Touko 9min

SH278: Be Curious, Not Judgemental

SH278: Be Curious, Not Judgemental

This episode looks at how quick judgement, especially online, can block learning and make diving less safe. Using a real example of an adaptive scuba training video that received harsh criticism, it e...

13 Touko 6min

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