Getting Out of Customer Facing
You’ve heard “working on the business vs working in the business”? A big part of that means carving out time where you’re not doing “customer facing” activities. Mark talks more about this in this cli...
3 Heinä 2min
AWO’s: How to Train Crew Leaders to Ask for Additional Work
What to say to the customer to bring up additional work on a jobsite? In this episode, Mark talks about “word tracks” you can train your crew leaders and painters to use to potentially bring up additi...
20 Kesä 3min
Nick & Nycole - A Dynamic Duo in the Painting Industry!
In this episode, Mark talks with Nick and Nycole Kane about their journey to building a top-notch painting business in Ohio. Find out how they balance family and business, overcome challenges, and con...
13 Kesä 57min
Sales vs Estimating
This is important - something many painting contractors get wrong - knowing the difference between just giving out a bunch of estimates vs true salesmanship. Mark talks more about it in this episode. ...
6 Kesä 2min
Are Messy Books Holding You Back? A Conversation With Luis Serrano
In this episode, Mark talks with Luis from Serrano Bookkeeping about the importance of bookkeeping, especially for painting contractors. They discuss common problems found in messy books and the other...
30 Touko 56min
What Story Are You Telling Yourself?
A key part of being successful, especially as an owner of a painting business, is learning to control your story and re-edit your story. In this episode, Mark talks about some common self-talk we all ...
24 Touko 7min
Jason Webb From the UK
In this episode Mark interviews Jason Webb from the UK! It’s really interesting to hear another perspective and how they do things in another country. Jason is a craftsman with a lot of heart and ther...
17 Touko 48min
