Future Thinking S4 E1: The Human Safety Net – Welfare on the Frontline

In this episode of Future Thinking, our host Captain Yves Vandenborn, Head of Loss Prevention - Asia-Pacific, is joined by Steve Willows of Stella Maris and Ruth Campbell of The Mission to Seafarers to explore the people at the heart of the maritime industry: seafarers.

Drawing on their experience supporting crews around the world, Steve and Ruth discuss why people choose a career at sea, the realities of life onboard and key welfare challenges facing today's seafarers. The conversation highlights the importance of raising awareness of seafarers' vital contribution to global trade, sharing positive stories, and inspiring the next generation through education and outreach.

Together they further explain how maritime charities provide trusted support to crews and discuss the practical steps shipowners can take to create healthier, more supportive environments at sea.

Offering valuable insights from those working directly with seafarers every day, this episode shines a light on the people who keep global trade moving and the collective responsibility to support their wellbeing.

Highlights:

01:34 Making Seafarers Visible

03:43 Schools And Awareness

05:38 Life Onboard Challenges

07:54 Why They Go To Sea

10:09 Mental Health And Safety

13:21 Charity Support In Port

15:40 Shore Leave And Fatigue

17:04 What Owners Can Do

Steven Willows – Regional Port Chaplain at Stella Maris

Steve Willows is a Port Chaplain with Stella Maris, supporting seafarers and fishers from around the world for over 12 years. Having previously worked in the ports of Immingham and Grimsby, he now works across Northumberland and Tyneside.

His role takes him onboard vessels in port, where he offers both practical assistance and pastoral care. His work has included responding to cases of crew abandonment, medical emergencies, and supporting survivors of modern slavery.

Through his ministry, Steve provides a vital link to welfare, advocacy, and human connection for those often working in isolation at sea.

Ruth Campbell – Development Manager – Europe Region at The Mission to Seafarers

Ruth Campbell works for the Mission to Seafarers serving as Chaplaincy Development Manager for Europe, where she oversees the growth and support of chaplaincy services across the region.

With a background in Social Work, she began her work on the frontline in 2020 during the COVID-19 pandemic, responding to a crisis that left nearly 3,000 crew members stranded aboard five cruise ships in the Port of Tilbury. This experience ignited her passion for supporting seafarers and strengthening welfare provision.

In addition, Ruth serves as Programme Lead for female seafarers with the Mission to Seafarers, where she advocates for their rights and works to promote their wellbeing and inclusion within the maritime sector.