Why Growing Revenue Doesn't Mean a Healthy Business! Running an HVAC Company | Part 2

Why Growing Revenue Doesn't Mean a Healthy Business! Running an HVAC Company | Part 2

In part two of our conversation with Rory Krueger, co-owner of Krueger Heating Air Conditioning Geothermal, we finally get his answer: why growing revenue doesn't mean a healthy business, and how tracking profitability truck-by-truck (not just top-line sales) changes everything. Rory breaks down his "correction of errors" process, why he opens the books and shares real numbers with his team, and the exact wordsmithing his techs use to turn a scared homeowner into a trusting one. He also gets into hiring guardrails, why every service call is basically a movie your team should be trained to nail every time, and one blunt truth about who should (and shouldn't) be the person calling you out as a business owner: your spouse. If you've ever wondered what separates a contracting business that survives from one that actually thrives, this is the episode.Social Media Links:InstagramTNFR- ⁠⁠ / thenewflatrate⁠⁠ FacebookTNFR- ⁠⁠ / thenewflatrate⁠⁠ LinkedInTNFR- ⁠⁠https://www.linkedin.com/company/the-...Links and Resources:https://thenewflatrate.com/https://www.callkrueger.com/

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