Ep. 28 - The #1 Cleaning Business Mistake That Destroys Your Google Reviews

What does it take to stay in the cleaning industry for over two decades… and still be hungry to scale?

In this episode of The Cleaning Journey Podcast, Misael sits down with R.J. Patel, founder of PCT Clean and PCT Janitorial in Kennesaw, Georgia, to break down what it really takes to build a cleaning company that runs without you.

After 23 years in business, R.J. is pushing harder than ever toward $10 million — and shares the systems, mindset, and discipline that make it possible.

🔥 IN THIS EPISODE, YOU'LL LEARN

• Why you're not selling cleaning — you're selling trust
• The 2-week employee training system that protects your reputation
• How to implement EOS (Entrepreneurial Operating System) in your cleaning business
• The weekly KPI scorecard that keeps leadership aligned
• The BED Principle — Better Every Day — and how it compounds
• Why hiring out of urgency can destroy your company
• How to build a business that runs without you

🧠 ABOUT R.J. PATEL

R.J. Patel is the Founder and Visionary of PCT Clean and PCT Janitorial, a two-division cleaning operation based in Kennesaw, Georgia.

With degrees in Management and Marketing from Kennesaw State University, R.J. has built and acquired six businesses across multiple industries before going all-in on cleaning in 2003.

He has served as president of ARCSI (now part of ISSA), earned Business of the Year in 2015 from the Kennesaw Business Association, and now teaches Infection Prevention internationally through GBAC Council Standards.

PCT Clean maintains nearly 600 Google reviews with a 4.9 rating — and R.J. is just getting started.

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📲 SUBSCRIBE & CONNECT

Subscribe to The Cleaning Journey Podcast for weekly conversations with cleaning business owners scaling with systems, leadership, and discipline.

Instagram: @cleaningjourney
Instagram: @misa.avalos

📞 Book a free 45-minute discovery call:
https://scheduler.zoom.us/misael-avalos/free-discovery-call

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