Ravi Malick Explains Why Measuring AI Usage Will Sabotage Your Rollout
Tech Talks17 Heinä

Ravi Malick Explains Why Measuring AI Usage Will Sabotage Your Rollout

Many companies measure AI success by usage alone, but Box's CTO Ravi Malick says that's a trap that can sabotage your rollout, pushing teams to burn budgets just to look innovative.

In this episode Ravi Malick makes the case for a "clean sheet" approach: rethinking workflows instead of bolting AI onto old ones. We explore why real transformation shows up on the balance sheet, how Box tracks success differently by department, and his two-phase strategy: first letting "a thousand flowers bloom," then "cultivating the garden" to scale what works.


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