036. Cost of Poor Quality 

036. Cost of Poor Quality 

The cost of poor quality is rarely fully visible.
Scrap, rework, complaints – these are measured. But many of the most significant losses remain hidden in inefficiencies, delays, and lost opportunities.

In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott uncover what cost of poor quality really means in practice and why it is often underestimated in automotive organisations.

From the customer’s perspective, poor quality translates directly into risk. Delays, inconsistent performance, and recurring issues reduce confidence and can quickly impact long-term business relationships.

This episode is not about tracking more metrics.
It’s about understanding the true cost of poor quality and using that insight to drive meaningful improvement.

If this episode resonates with you, don’t stop here.

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If your organization wants to better understand and reduce the real cost of poor quality, QualityWise® helps companies turn compliance into value through training, consulting, audits, and practical implementation support.

💼 Book your free consultation:
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Produced by "We See Sound"

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Jaksot(49)

047. Logistics Supporting Quality – Why Great Quality Depends on Great Logistics

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043. Customer Complaints – Turning Complaints into Competitive Advantage

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