Did Taylor Farms Handle the Crisis Correctly? Here's What Happened

Did Taylor Farms Handle the Crisis Correctly? Here's What Happened

Taylor Farms got the apology it wanted. The FDA told the company that one iceberg lettuce product from Central Mexico had a “confirmed positive” cyclospora test, then said the next day it had made a mistake and the result was a false positive. As of the FDA's own account, no positive product test for cyclospora has been identified. Taylor Farms then built an entire statement around that apology, led with it, and left the people who got sick in the last paragraph under "our thoughts remain." ...

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Brad Pitt Owns This Article

Brad Pitt Owns This Article

Brad Pitt gave Esquire a Monday. Molly McPherson breaks down what he actually bought with it. The September cover profile reads like an ordinary man letting a writer into his house — the dogs, the Pe...

14 Elo 27min

Nicole LaPera's Crisis Is Not The Throuple

Nicole LaPera's Crisis Is Not The Throuple

A self-help influencer with nearly nine million followers is being sued by her own business partner, who is also one third of her marriage and, according to the filings, the person who actually wrote ...

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Cracker Barrel CEO's Downfall: A Masterclass in What NOT to Do

Cracker Barrel CEO's Downfall: A Masterclass in What NOT to Do

The CEO of Cracker Barrel lost her job this week, and the tell was sitting in an interview she gave months earlier. A year after the logo backlash — the one that generated a wall of press, then a seco...

3 Elo 24min

The Justin Baldoni Video Worked Because It Didn't Look Like PR

The Justin Baldoni Video Worked Because It Didn't Look Like PR

Justin Baldoni hadn't said a public word in almost two years. Then last week he propped up a phone, sat down next to his wife Emily, and posted a video to his own Instagram — no publicist, no People m...

17 Heinä 37min

What Everyone Missed About Graham Platner

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Molly stood in the back of a Maine town hall, watching an oyster farmer from Sullivan hold a room with no notes, and texted her kids that they might be looking at the state's next senator. On Monday m...

10 Heinä 37min

The Newsroom Is Gone. AI Filled the Vacancy with Linda Zebian of Muck Rack

The Newsroom Is Gone. AI Filled the Vacancy with Linda Zebian of Muck Rack

This one was ripped straight from Molly's morning. A client in the middle of a professional crisis that went viral and personal - social media vigilantes mobilizing online, a position lost - and the c...

3 Heinä 24min

The Coverup Always Outlives the Crisis

The Coverup Always Outlives the Crisis

This week the stories all share the same fingerprint: people who think the rules don't apply to them. Crisis-communications expert Molly McPherson breaks down why the Mike Vrabel–Dianna Russini saga s...

26 Kesä 31min

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