202: The Genuine Factor: How Elle Perez Became Kaseya's Account Manager of the Year

202: The Genuine Factor: How Elle Perez Became Kaseya's Account Manager of the Year

Elle Perez is Kaseya's Account Manager of the Year and now leads a team of strategic account managers there. She has been selling since 1997, starting in marketing at Anheuser-Busch before the company told her that moving up meant carrying a quota, and joined Kaseya five years ago as an individual contributor in strategic accounts.

This conversation gets specific about the parts of account management that rarely get taught: treating customers as partners rather than accounts, leading with business outcomes instead of product features, and using executive alignment between two C-suites to reopen a stalled relationship. Elle also covers prioritizing a book of business without defaulting to the 80/20 rule, why she believes presence and body language are underrated, and the one habit she wants every seller to pick up this week.

Full show notes, the complete transcript and links to everything mentioned: top1.fm/202

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201: John Krause: How "You'll Never Sell There" Became a Major Account Win

201: John Krause: How "You'll Never Sell There" Became a Major Account Win

John Krause is the top sales performer at Promess and is currently transitioning into a player-coach leadership role. After building a reputation for winning new business in accounts others considered...

24 Kesä 59min

200: 428% and the Show Must Go On: OneStream's Rosa Campagna on Playing the Long Game in Enterprise Sales

200: 428% and the Show Must Go On: OneStream's Rosa Campagna on Playing the Long Game in Enterprise Sales

In this episode, Rosa Campagna tells us about what it actually takes to win at the highest level in enterprise and why patience, hospitality, and influence may be more important than any sales techniq...

28 Huhti 1h 29min

199: Discovery is a Lifestyle: Patrick Donnelly on Humility, Hating to Lose, and Winning at Nooks

199: Discovery is a Lifestyle: Patrick Donnelly on Humility, Hating to Lose, and Winning at Nooks

This episode's guest is Patrick Donnelly, the top strategic enterprise AE at Nook. Patrick brings a founder's mindset to the field, he originally wanted to be a rock star or a startup founder, but fou...

9 Huhti 1h 11min

198: Gainsight's Adam Wicks: Artistry, High-Stakes Math, and 600% Achievement

198: Gainsight's Adam Wicks: Artistry, High-Stakes Math, and 600% Achievement

Adam Wicks is a top-performing seller at Gainsight who has achieved extraordinary results, including a 600% year by combining precision, discipline, and creativity. In this episode, he breaks down a s...

17 Maalis 1h 52min

197: The Long Game of Sales at Insperity: How Calvin Dennis Became a Top 1% IC

197: The Long Game of Sales at Insperity: How Calvin Dennis Became a Top 1% IC

Calvin Dennis is a Business Performance Advisor at Insperity and a long-time Chairman's Club performer who recently broke into the top 1% of nearly 600 sellers. With 19+ years in the same role, and 10...

3 Maalis 1h 2min

196: Vicki Kovacs on CEO Mode, MEDDPICC, and Mastering Expansion Sales at SysAid

196: Vicki Kovacs on CEO Mode, MEDDPICC, and Mastering Expansion Sales at SysAid

Vicki Kovacs is the top-performing Expansion Account Executive at SysAid, finishing well above quota for two consecutive years. In this episode, Vicky breaks down how she treats her book of business l...

3 Helmi 41min

195: How Susan Zuzic Dominated Enterprise Sales at PeopleAI: Six Years at #1

195: How Susan Zuzic Dominated Enterprise Sales at PeopleAI: Six Years at #1

This episode's guest is Susan Zuzic, the dynamic President of Global Accounts at PeopleAI and the company's top seller for six consecutive years. With nearly two decades of experience both in sales an...

20 Tammi 1h 39min

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