Scuba Diving Industry Magazine Podcasts21 Touko

How Divers Den Thrives on the Great Barrier Reef | Level Up: From Behind The Counter

Dive retail success takes on new meaning at Divers Den Australia, one of the largest and most respected scuba operations in Australia. In this episode of Level Up: From Behind the Counter by Scuba Diving Industry Magazine, hosts Britain and William Cline sit down with Charlotte and Beto Barbosa, long-time dive pros whose journey has taken them from the Bahamas and St. Lucia to the heart of the Great Barrier Reef.

🕐 Timestamps:

00:00 – Intro: Welcome to Level Up: From Behind the Counter

00:28 – Meet Charlotte and Beto Barbosa of Divers Den, Australia

01:10 – From the Bahamas to Cairns: The journey to Australia

02:08 – Managing 50–60 staff and a multi-boat operation

02:35 – What Divers Den does best: safety, training, and sustainability

03:45 – Fleet overview: liveaboards and day boats on the Great Barrier Reef

04:43 – Inside their Instructor Development Center (IDC) program

05:50 – Women leaders and building a balanced instructor team

06:25 – Training on the Outer Reef and Coral Sea

06:48 – Favorite dive sites: Norman Reef and Osprey Reef

07:35 – Sustainability goals and future improvements

08:21 – Mermaid courses and citizen science initiatives

08:59 – Looking ahead: Meeting at the DEMA Show

09:16 – Closing thoughts and next episode teaser

📌 Subscribe & Follow Us:

🌐 Website: https://scubadivingindustry.com

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🎙 Podcast produced by ScubaRadio & Cline Group

#ScubaPodcast #DiveIndustry #ScubaMarketing #DiveShopBusiness #EcoDiving #ScubaTravel #LevelUpPodcast #ScubaDivingIndustryMagazine #SustainableDiving #ScubaPros

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