1. This is Our Mission with Garrett Moss

Welcome to the debut of "Too Big to Fail," Moss Utilities' official podcast. Host Angel Tavera, our Safety Manager, sits down with CEO Garrett Moss to unveil the purpose of this podcast and the meaning behind its name.

Garrett explains the title, "Too Big to Fail," embodies a core company conviction: our mission to uplift our teams and communities is simply too grand, too significant, to ever falter. It's a creed that underscores our unwavering commitment to triumph over adversity. The podcast itself is dedicated to our people, reflecting a "go big or go home" mentality.

The primary purpose of the podcast, as Garrett outlines, is to dramatically improve communication with our frontline field teams. While our office culture thrives, there's a deep-seated yearning to bridge the chasm, to truly connect with those who tirelessly forge our success in the field. This podcast becomes that vital conduit—a platform to share their stories, illuminate company milestones, and cultivate an undeniable sense of belonging, ensuring no one feels isolated but rather an integral thread in the tapestry of Moss Utilities.

Beyond communication, Garrett also touches on Moss Utilities' commitment to growth—not just in financials, but in continuous improvement and people development. This creates significant advancement opportunities, a key differentiator.

Garrett shares his personal journey, detailing how he started Moss Utilities from the ground up, learning from family struggles during the 2008 recession. He candidly discusses early challenges, including rapid growth and financial strain, and how relationships and loyalty with vendors and dedicated team members like Kelly and Parker were crucial for survival.

Angel Tavera concludes with a powerful message for our field teams: Moss Utilities is where careers are built. We're committed to investing in individual growth and fostering genuine belonging. Our field teams are the "real MVPs"—the backbone of our success. The ultimate aspiration is a profitable company that fiercely champions its extraordinary people.

Chapters

• (00:00:00) - Podcast Review
• (00:00:36) - What message do you want to send out to the field?
• (00:02:29) - Moss Energy: Can You Keep Growing?
• (00:03:37) - Owning Your Own Construction Business
• (00:07:06) - Growing a construction business on a shoestring
• (00:11:40) - Reasons for Long Term Loyalty
• (00:16:02) - One of the Company's Leaders on a Mission
• (00:17:22) - Moss Chemical Field Team Meeting