From ICU Doctor to Filmmaker: Jessica Zitter on Extremis, Storytelling, and the Future of Medicine

In this episode of Surgeon, Interrupted, Frances Mei speaks with physician, writer, and documentary filmmaker Jessica Zitter, MD, whose work explores some of the most difficult, and most human, moments in medicine.

Dr. Zitter first gained international recognition through the Oscar- and Emmy-nominated Netflix documentary Extremis, which captured the emotional reality of end-of-life care inside the ICU. Since then, she has continued to use storytelling to challenge the culture of modern medicine.

Together, Frances and Jessica discuss:

• How physicians become powerful storytellers

• Why medical culture often silences trainees

• The toxic hierarchies embedded in healthcare training

• The emotional toll of ICU and end-of-life care

• Why compassion, communication, and palliative care principles should exist in every specialty—not just palliative medicine

Jessica also shares the story behind her newest documentary, The Chaplain and the Doctor, which follows her 15-year collaboration with a hospital chaplain and explores spirituality, bias, and humanity at the bedside.

This conversation explores how storytelling can transform medicine—from the ICU to the operating room—and why speaking honestly about medical culture may be the first step toward changing it.

Host: Frances Mei Hardin, MD

Guest: Jessica Zitter, MD, MPH

Connect with Jessica: @jessicazitter

reelmedicinemedia.org

thechaplainandthedoctor.com

Presented by: The Hippocratic Collective

Follow Frances Mei on Instagram & Tiktok @francesmeimd

Jessica Zitter, MD, MPH is a documentary filmmaker, writer, physician, and founder of Reel Medicine Media, a non-profit devoted to using story to transform and humanize medical culture. Dr. Zitter is the primary featured subject and a member of the team that created the Oscar- and Emmy-nominated Netflix documentary “Extremis (2016).”

She went on to direct and produce the award-winning documentary “Caregiver: A Love Story (2020),” which examines the growing crisis of family caregiver burden in the United States. Her third documentary, “The Chaplain & The Doctor (2025)” explores the transformative relationship between a hospital chaplain and a physician challenging the fragmented clinical approach to patient care. Dr. Zitter’s book, “Extreme Measures: Finding a Better Path to the End of Life” (2017), describes her evolution from a doctor focused on extending life at all costs to one more patient-centered and humanistic.

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