The 'Money Back' Scam

Being scammed once can be a devastating, life-changing experience. But the criminals we hear about on Scam Secrets don't care about that. They'll often come back for more, with bogus offers to help you get your money back. It's known as recovery fraud, and its impact can be worse than the original crime. Often the criminals will be the same ones that stole your money in the first place.

More than £200 million was stolen like this last year, according to Report Fraud. Sometimes it'll be an official looking letter, perhaps pretending to be a genuine company, offering assistance. Sometimes it'll be a phonecall out of the blue, asking you to pay 'tax' on your refund before it's released. That's what happened to Jane, who tells Scam Secrets how criminals bombarded her with calls, and preyed on her desperate desire to recover from a crypto investment scam.

Joining Shari, Lis and Alex is Beth Harris, head of financial crime at the Financial Conduct Authority, who highlights a crucial red flag - nobody legimitate will ask you to pay up front to get your money back.

PRESENTER: SHARI VAHL

PRODUCER: TOM MOSELEY

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(32)

Mobile Handset Fraud

Being sent a shiny new phone when you weren't expecting one sounds great - but it most likely isn't. In this episode, the Scam Secrets team investigate mobile handset fraud - a widespread scam whereby...

17 Syys 28min

The Power of Your Email

What's the name of your first pet? If a question like that holds the key to your email inbox, it might be time to beef up your security. In this episode, Shari Vahl, Dr Lis Carter and Alex Wood talk a...

10 Syys 28min

How to Help Someone Who's Being Scammed

Your relative is in the grip of a scam. You can see it - but they can't. Would you know what to do?It's a situation you never want to find yourself in. And if you do, it can be hard knowing where to t...

3 Syys 28min

QR Code Scams

Do you scan QR codes? Since Covid, they've become embedded in many aspects of our lives. But perhaps we're a bit too trusting of them.On this episode, Shari Vahl, Dr Lis Carter and Alex Wood hear how ...

27 Elo 28min

Inside Report Fraud

What really happens when you report a scam?In this special episode, Shari takes a trip behind the scenes at the fraud reporting service for England, Wales and Northern Ireland.For years, this was call...

20 Elo 28min

The Customer Complaints Scam

Have you ever been desperately trying to contact a company to complain about shoddy service? Or needed to cut through the automated responses and speak to a human who can help? Most of us have - and t...

13 Elo 28min

How To Spot A Deepfake

Scam Secrets is back with a close look at deepfakes. Lots of the stories we hear involve victims being lured into scams by fake videos or photos of trusted people. Shari Vahl, Dr Lis Carter and Alex W...

6 Elo 28min