#244: How Alibaba.com Is Building the Future of Agent-to-Agent Commerce

Kuo Zhang, president of Alibaba.com, believes B2B commerce is becoming agent-to-agent. He joins Mike Kaput to explain Accio, Alibaba.com's agent platform, and how it collapses a 60-step sourcing process into hours. They cover the Model × Harness × Context formula, the Commerce Agent Bench benchmark, what had to change inside a 26-year-old company, and why the future of global trade runs on agents.

Part of the AI Transformations series.

Show Notes: Access the show notes and show links here

Timestamps:

00:00:00 — Intro

00:7:30 — Why Accio

00:8:49 — Inside Alibaba.com's AI transformation with Accio Work

00:15:12 — The pain points Accio was built to solve

00:19:32 — Real examples of entrepreneurs using Accio Work

00:24:15 — The technology powering the transformation

00:28:50 — How AI agents will reshape commerce at large

00:32:26 — What had to change inside the company

00:37:26 — The hardest parts of shipping agent-based products

00:40:47 — How Alibaba.com measures agent performance

This week’s episode is also brought to you by MAICON, our 6th annual Marketing AI Conference, happening in Cleveland, Oct. 13-15. The code POD100 saves $100 on all pass types.

For more information on MAICON and to register for this year’s conference, visit www.MAICON.ai.

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