Sparks: How to Balance Risk Management and Compassion in Decision-making

Sparks: How to Balance Risk Management and Compassion in Decision-making

In today's leadership spark, I chat with Glenn Fogel, President and CEO of Booking Holdings. He shares his journey from IT to leading a company that includes brands like Kayak and Priceline. Discussing the challenges posed by the pandemic, he also talks about the emotional toll of laying off a significant part of their workforce and how crucial it is to handle such decisions with empathy.

Glenn further highlights the change in layoff processes over the years and stresses the importance of adaptable leadership, learning from both positive and negative experiences. He also dives into the challenges of risk management for companies, highlighting that while companies can anticipate many adverse scenarios, it's not always feasible to prepare for every possible negative outcome. Leadership involves making tough decisions by weighing risks against benefits.

Glenn Fogel is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability which is coming out in October: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/

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The CHRO of a $50B Tech Giant Reveals the One Strategy That Will Outlast AI

The CHRO of a $50B Tech Giant Reveals the One Strategy That Will Outlast AI

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Job Predictions Collide, RTO Tightens, Workweeks Shift, and Consulting Gets Rebuilt

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December 3, 2025: Today's episode breaks down six major shifts shaping the future of work: companies turning frontline employees into TikTok influencers, robotics transforming scientific labs into ful...

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December 2, 2025: Today's episode breaks down several major developments shaping the future of work: new research showing CHROs under intense pressure, employees quietly using AI to automate half thei...

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How IFF is Blending AI and Human Creativity to Redefine the Future of Talent Today

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While technology is transforming work, the real competitive advantage lies in human curiosity, creativity, and connection—because AI can optimize efficiency, but only people can create joy. In this ep...

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AI Layoffs Accelerate, Worker Anxiety Surges, and the Future of Jobs Splits in Two

AI Layoffs Accelerate, Worker Anxiety Surges, and the Future of Jobs Splits in Two

November 26, 2025: Today's episode breaks down six major stories shaping the future of work: Clifford Chance cuts 10% of business services roles, HP slashes up to 6,000 jobs as it embeds AI, a new sur...

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On-Site Anxiety, AI Spending Surges, Fake Work, Automation Pressures, Office Redesigns, and HR-Tech Convergence

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November 25, 2025: Fast Company reports that on-site workers are experiencing significantly worse "Sunday Scaries" than remote employees. The Wall Street Journal highlights how the U.S. economy is bec...

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