[136] How to Solve Hardware Headaches for MSPs and Their Clients

[136] How to Solve Hardware Headaches for MSPs and Their Clients

In this episode, Richard Tubb speaks to Dave Tilly, CEO of DaaS Portal. Dave is revolutionising the way DaaS (device as a service) is delivered in the MSP space.

He and Richard talk about what DaaS actually is, where the idea for the business came from and how DaaS Portal helps MSPs to manage hardware, as well as the experience for MSPs of using the tool.

Dave explains to Richard about their relationship with Pax8 and how they’ve been supported. He also explains how DaaS Portal integrates with your existing MSP stack.

Richard and Dave were also briefly joined by Scott Riley of Cloud Nexus to talk about his experiences with DaaS Portal and how it’s changed his company’s hardware process. Scott also explained the myth of margins on devices.

They then looked at client self-service on DaaS Portal, how they help MSPs to explain DaaS to clients and why they use experience level agreements not service level agreements. Dave also explained why if a client defaults on their DaaS agreement it’s not a big deal.

Mentioned in This Episode


Jaksot(200)

[189] The Final TubbTalk: Saying Goodbye to Tubblog

[189] The Final TubbTalk: Saying Goodbye to Tubblog

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[188] MSP Exits Uncovered: Everything You Wanted to Know (But Didn't Ask)

[188] MSP Exits Uncovered: Everything You Wanted to Know (But Didn't Ask)

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[187] Smarter MSPs, Microsoft 365 & The Future of Managed Services

[187] Smarter MSPs, Microsoft 365 & The Future of Managed Services

In this episode of TubbTalk, Richard talks to Scott Riley. He’s the founder of Inside Agent, a platform that makes complex M365 security an absolute breeze for managed service providers. His journey h...

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[186] Better MSP Sales: No Hard Sell, Just More Confidence

[186] Better MSP Sales: No Hard Sell, Just More Confidence

In this interview, Richard Tubb talks to Kristian Walker. He’s an Account Executive - New Business at Huntress. Huntress are one of the world’s leading cybersecurity organisations. Kristian has been m...

16 Syys 202553min

[185] How NetSec Became Emerging MSP of the Year

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In this episode, Richard talks to Myles Peart. He's the Technical Director of NetSec, a UK-based managed service provider. The company recently won a prestigious MSP award from SuperOps and were named...

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[184] The MSP’s Guide to LinkedIn Growth: Expert Tips from John Espirian

[184] The MSP’s Guide to LinkedIn Growth: Expert Tips from John Espirian

In this interview, Richard Tubb speaks to John Espirian, a technical copywriter for many years. Having seen success on LinkedIn, he now works exclusively as a LinkedIn consultant.He has a private comm...

6 Heinä 20251h 29min

[183] Cyber-Snakes, ChaosRATs & AI Villains: Acronis CISO Tells All

[183] Cyber-Snakes, ChaosRATs & AI Villains: Acronis CISO Tells All

In this episode, Richard speaks to Gerald Beuchelt. He's the Chief Information Security Officer at Acronis, a company protecting millions of endpoints across 54 data centres, many of them managed by M...

29 Kesä 20251h 13min

[182] Managed Services for the Mind: Boosting Resilience for Leaders

[182] Managed Services for the Mind: Boosting Resilience for Leaders

In this episode, Richard Tubb speaks to Polly Brennan, a renowned mental fitness coach. She supports organisations to bring themselves back to a healthier mindset, boosting resilience and wellbeing no...

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