123. Rethinks: Why Curiosity Is Communication’s Secret Weapon

123. Rethinks: Why Curiosity Is Communication’s Secret Weapon

The information you receive is only as strong as the questions you ask.

This week we revisit Matt's discussion with Debra Schifrin about how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers.”


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64. Rethinks: Techniques for Managing Your Reputation

64. Rethinks: Techniques for Managing Your Reputation

How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication.On this episode, strategic com...

2 Elo 202221min

63. Cheap Talk: What Economics Has to Say About Communication

63. Cheap Talk: What Economics Has to Say About Communication

Your words — are they credible? Or are they what Paul Oyer calls “cheap talk?”According to professor of economics Paul Oyer, how our words align with our actions isn’t just a matter of communication, ...

18 Heinä 202221min

62. Rethinks: Summer Learning Series, How Humor Can Be a Secret Weapon in Communication

62. Rethinks: Summer Learning Series, How Humor Can Be a Secret Weapon in Communication

In the kickoff to our Summer Learning Series, we're revisiting one of our favorite episodes. This interview features Stanford GSB faculty members Jennifer Aaker and Naomi Bagdonas and gives specific i...

5 Heinä 202234min

61. Courage, Ambiguity, Belonging and Data: How to Design Your Communication for Success

61. Courage, Ambiguity, Belonging and Data: How to Design Your Communication for Success

All communication comes from a place of creativity and creativity is rooted in design. In this episode of Think Fast, Talk Smart, strategic communications lecturer and podcast host Matt Abrahams inter...

21 Kesä 202237min

60. Communicating Uncertainty: How to Connect With Your Audience, Even When The Answers Aren’t Clear

60. Communicating Uncertainty: How to Connect With Your Audience, Even When The Answers Aren’t Clear

“It's not reassuring when we don't know the answers to critically important questions involved in health and wellbeing. But it's far more of a problem if we try to pretend we do.” In this episode of T...

7 Kesä 202220min

59. From Dreaming to Doing: How We Set and Achieve Goals

59. From Dreaming to Doing: How We Set and Achieve Goals

Why do we do what we do? What factors drive us? And how do things like competition with others help us achieve our goals?These are the questions most interesting to Szu-chi Huang, an associate profess...

24 Touko 202223min

58. Forgiveness: How the Right Communication Repairs Relationships

58. Forgiveness: How the Right Communication Repairs Relationships

In relationships between imperfect people, mistakes are inevitable. And when we find ourselves with damaged connections, it’s a specific kind of communication that can help us make amends.Fred Luskin ...

10 Touko 202221min

57. Are You Listening?: How to Stay Open and Curious to Other People’s Ideas

57. Are You Listening?: How to Stay Open and Curious to Other People’s Ideas

“Listening actively and deeply happens when I genuinely believe that the person who's speaking has intrinsic worth and brings a perspective that I lack and need.”This episode of Think Fast, Talk Smart...

26 Huhti 202219min

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