Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Today we’re joined by Heather Nolis, a principal machine learning engineer at T-Mobile. In our conversation with Heather, we explored her machine learning journey at T-Mobile, including their initial proof of concept project, which held the goal of putting their first real-time deep learning model into production. We discuss the use case, which aimed to build a model customer intent model that would pull relevant information about a customer during conversations with customer support. This process has now become widely known as blank assist. We also discuss the decision to use supervised learning to solve this problem and the challenges they faced when developing a taxonomy. Finally, we explore the idea of using small models vs uber-large models, the hardware being used to stand up their infrastructure, and how Heather thinks about the age-old question of build vs buy.

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Learning to Learn, and other Opportunities in Machine Learning with Graham Taylor - TWiML Talk #62

Learning to Learn, and other Opportunities in Machine Learning with Graham Taylor - TWiML Talk #62

The podcast you’re about to hear is the third of a series of shows recorded at the Georgian Partners Portfolio Conference last week in Toronto. My guest this time is Graham Taylor, professor of engine...

3 Marras 201737min

Building Conversational Application for Financial Services with Kenneth Conroy - TWiML Talk #61

Building Conversational Application for Financial Services with Kenneth Conroy - TWiML Talk #61

The podcast you’re about to hear is the second of a series of shows recorded at the Georgian Partners Portfolio Conference last week in Toronto. My guest for this interview is Kenneth Conroy, VP of da...

1 Marras 201737min

Fighting Fraud with Machine Learning at Shopify with Solmaz Shahalizadeh - TWiML Talk #60

Fighting Fraud with Machine Learning at Shopify with Solmaz Shahalizadeh - TWiML Talk #60

The podcast you’re about to hear is the first of a series of shows recorded at the Georgian Partners Portfolio Conference last week in Toronto. My guest for this show is Solmaz Shahalizadeh, Director ...

30 Loka 201735min

Modeling Human Drivers for Autonomous Vehicles with Katie Driggs-Campbell - TWiML Talk #59

Modeling Human Drivers for Autonomous Vehicles with Katie Driggs-Campbell - TWiML Talk #59

We are back with our third show this week, episode 3 of our Autonomous Vehicles Series. My guest this time is Katie Driggs-Campbell, PostDoc in the Intelligent Systems Lab at Stanford University’s Dep...

27 Loka 201733min

Perception Models for Self-Driving Cars with Jianxiong Xiao - TWiML Talk #58

Perception Models for Self-Driving Cars with Jianxiong Xiao - TWiML Talk #58

We are back with our second show this week, episode 2 of our Autonomous Vehicles Series. This time around we are joined by Jianxiong Xiao of AutoX, a company building computer vision centric solutions...

25 Loka 201741min

Training Data for Autonomous Vehicles - Daryn Nakhuda - TWiML Talk #57

Training Data for Autonomous Vehicles - Daryn Nakhuda - TWiML Talk #57

The episode you are about to hear is the first of a new series of shows on Autonomous Vehicles. We all know that self-driving cars is one of the hottest topics in ML & AI, so we had to dig a little de...

23 Loka 201747min

Human Factors in Machine Intelligence with James Guszcza - TWiML Talk #56

Human Factors in Machine Intelligence with James Guszcza - TWiML Talk #56

As you all know, a few weeks ago, I spent some time in SF at the Artificial Intelligence Conference. I sat down with James Guszcza, US Chief Data Scientist at Deloitte Consulting to talk about human f...

16 Loka 201742min

AI-Powered Conversational Interfaces with Paul Tepper - TWiML Talk #52

AI-Powered Conversational Interfaces with Paul Tepper - TWiML Talk #52

The show you’re about to hear is part of a series of shows recorded in San Francisco at the Artificial Intelligence Conference. My guest for this show is Paul Tepper, worldwide head of cognitive innov...

6 Loka 201736min

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