Microsoft's Contact Center Evolution with Peter Ruiter
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/669 Peter Ruiter shares his journey from PHP developer to Microsoft MVP, highlighting his career transformation and expertise in Microsoft's contact center technology. • Born in the Netherlands with a family that spans continents – wife from Argentina, two sons aged 14 and 10 • Started in Media Technology, working with PHP and marketing automation before tr...
26 Maalis 202525min
Plugging Performance Leaks: Why Agentic AI is Transforming Business Workflows
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/668 Microsoft's digital technology specialist from Singapore shares insights on enterprise-scale Power Platform implementations and how AI is transforming business processes across industries. We explore the psychology behind enterprise architects' resistance to low-code platforms and examine real-world success stories from major banks and global organiz...
24 Maalis 202536min
From Novice to Expert: Building a Power Platform Career with AI
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/667 Join us for a captivating episode exploring the transformative journey of Soren, a senior consultant and MVP in the Power Platform community. From his humble beginnings to becoming a thought leader, Soren opens up about his experiences and insights. He emphasizes the user-friendly nature of the tools within the Power Platform, making it accessible to any...
19 Maalis 202525min
Is AI over-hyped? Is this AI wave going to become something else?
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/666 We explore whether AI is overhyped or dangerously underhyped, examining the disconnect between those creating AI technology and those selling it without adequately addressing trustworthy AI concerns. TAKEAWAYS • The Microsoft AI Tour event demonstrated excellent technical content with a strong focus on trustworthy AI • There's a dangerous disc...
18 Maalis 202534min
Hands-On to Hands-Free: Empowering Operations Teams through AI and Automation
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/665 Stevie Sims shares his journey from chemical plant operator to lead Power Platform developer at Shell, demonstrating how business expertise combined with low-code tools can transform organizations. TAKEAWAYS • Started career in operations, climbing towers and turning valves before discovering Excel • Hurricane Ida became a pivotal moment when he built ...
17 Maalis 202534min
Copilot vs ChatGPT: Understanding the AI Divide
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/664 In this engaging episode, we connect with Sriram Balaji, an inspiring leader and MVP who shares his journey within the tech universe. From his early days coding alongside his son, who claims the title of one of the youngest Power Platform certified individuals, Sriram showcases the incredible fusion of family, passion, and career. He discusse...
12 Maalis 202521min
Empowering Businesses with Microsoft’s Copilot Studio: Navigating Autonomous Agents
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/663 Step into the world of AI with our latest episode, where Dewain Robinson from Microsoft unpacks the transformative power of Copilot Studio and intelligent agents in 2025. As organizations gear up to integrate advanced AI solutions, the discussion delves into what this shift means for everyday tasks and overall productivity. From understandin...
10 Maalis 202538min
Navigating AI’s Future and Thriving in Tech with the Power Platform
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/662 María del Mar Pedroche Adán shares her inspiring journey through the tech world, from engineering to becoming a Power Platform MVP. Her story emphasizes the importance of community, family, and resilience in navigating challenges. Mar's story is not just about personal achievement but also about her incredible journey to give back. Don't ...
5 Maalis 202521min
