TubbTalk: The Podcast for Managed Service Providers11 Helmi 2024

[145] The Tech Nerd's Ultimate Guide To IT Career Success

In this episode, Richard Tubb speaks to Dan Adams. Dan is the chairman of New England Network Solutions, a Massachusetts-based MSP, and he's also the founder of Up-skill, a media and e-learning service for IT professionals.

Dan is also the author of "The Tech Nerd's Guide to Career Success: Seven Proven Lessons to Unlock Your Growth in an IT Services Company". He explains why he was inspired to write a book and who it's for.

Dan shares the story of his career in the IT space and how he set up and grew his MSP, as well as what inspired him to write his new book, who it’s aimed at and how it can help engineers as well as business owners.

Richard and Dan discuss the disconnects between the roles an MSP owner has, how engineers think versus how MSPs think and Dan’s four success quadrants for MSP owners.

They also talk about the lessons in the book around measuring competence and success, how MSP owners can encourage their engineers to learn from the book’s advice, and how it can be beneficial to those in both nimble and larger-sized MSPs.

Dan also shares who his mentors are, what the MSP community means to him both professionally and personally, and the book he’s gifted most often to employees and colleagues.

Mentioned in This Episode

Operating system: Unix
Operating system: Windows for Workgroups
Operating system: Windows NT
Operating system: Novell NetWare
Communication tool: AppleTalk
Microcomputer networking system: ARCNET
Software company: cc:Mail
Word processing tool: WordPerfect
Spreadsheet programme: Lotus123
MSP peer group: HTG Evolve
Interview with Erik Thorsell: Why are You Building an MSP Business, Really?
Dan’s book: The Tech Nerd's Guide to Career Success. Seven Proven Lessons to Unlock Your Growth in an IT Services Company
Book: Bob Burg: The Go Giver
Brian O'Connell from Service Leadership
Interview with Dan Scott of IT Nation: How to Grow Your Business in an MSP Community Like IT Nation
Ted Halsey of Snap Tech IT
MSP peer group: The Tech Tribe
MSP peer group:

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[181] Cybersecurity, M&A And Mission: Nostra's New MSP Model

In this episode of TubbTalk, Richard Tubb speaks to Kevin O'Loughlin, the founder of Irish MSP Nostra. He started it in 2006 with the aim of making a positive impact and demonstrating Ireland's potent...

1 Kesä 20251h 30min

[180] The Ultimate MSP Guide to Becoming an Email Marketing Hero

In this episode of TubbTalk, Richard Tubb is joined by Kennedy, the founder of Email Marketing Heroes and the host of the Email Marketing Show podcast. He’s a professional mind reader turned email mar...

18 Touko 20251h 32min

Travelogue: SuperOps SuperSummit 2025

Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up withRichard Tubb and Pascal Fintoni, who are in Manchester for the SuperOps SuperSummit 2025.Grab a cup of your favourite tea...

7 Touko 202529min

[179] Risk and the ROC Solution: What to Know for Growth

In this episode of TubbTalk, Richard speaks to Matt Middleton-Leal, Managing Director, EMEA North of Qualys, a pioneering and disruptive cloud-based IT, security and compliance solutions provider.Matt...

13 Huhti 202546min

[Travelogue] UpLift Live 2025

Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up with Richard Tubb and James Steel of Salesbuildr, who are in Birmingham for UpLift Live 2025, a conference focused entirely o...

2 Huhti 202528min

[178] How to Become a Key Person of Influence

In this interview, Richard Tubb speaks to Daniel Priestley. He’s a worldwide renowned entrepreneur, international speaker, and best-selling author, an expert in business growth, personal branding, and...

30 Maalis 20251h 6min

[177] Building A Strong MSP Community at IT Nation Connect

In this episode, Richard speaks to Peter Kujawa. Peter is a seasoned executive attorney and industry leader with a wealth of experience in the MSP space. He now heads up the service leadership at IT N...

23 Maalis 202548min

[Bonusode] Futurism, AI and Being Prepared: How Pax8 Supports MSPs

In this special bonus episode of TubbTalk, recorded in person at IT Nation Connect Europe 2025, Richard Tubb catches up with Phylip Morgan Chief Revenue Officer at Pax8. A futurist, Phylip spoke on st...

13 Maalis 202524min

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