[145] The Tech Nerd's Ultimate Guide To IT Career Success

[145] The Tech Nerd's Ultimate Guide To IT Career Success

In this episode, Richard Tubb speaks to Dan Adams. Dan is the chairman of New England Network Solutions, a Massachusetts-based MSP, and he's also the founder of Up-skill, a media and e-learning service for IT professionals.

Dan is also the author of "The Tech Nerd's Guide to Career Success: Seven Proven Lessons to Unlock Your Growth in an IT Services Company". He explains why he was inspired to write a book and who it's for.

Dan shares the story of his career in the IT space and how he set up and grew his MSP, as well as what inspired him to write his new book, who it’s aimed at and how it can help engineers as well as business owners.

Richard and Dan discuss the disconnects between the roles an MSP owner has, how engineers think versus how MSPs think and Dan’s four success quadrants for MSP owners.

They also talk about the lessons in the book around measuring competence and success, how MSP owners can encourage their engineers to learn from the book’s advice, and how it can be beneficial to those in both nimble and larger-sized MSPs.

Dan also shares who his mentors are, what the MSP community means to him both professionally and personally, and the book he’s gifted most often to employees and colleagues.

Mentioned in This Episode

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[159] How to Use Personal Branding to Boost Your MSP's Reach

[159] How to Use Personal Branding to Boost Your MSP's Reach

In this episode, Richard Tubb speaks to Victoria Blinova, a senior strategic partner manager at Google. She specialises in YouTube deals and leveraging her marketing skills to drive business growth. S...

14 Heinä 202450min

[Bonusode] The Secret to Growing a Successful MSP: Don't go it Alone

[Bonusode] The Secret to Growing a Successful MSP: Don't go it Alone

In this bonus TubbTalk episode, Richard speaks to Daniel Shone, the Co-Founder of Apex Computing, an MSP based in Manchester. He heads up the account management and sales and marketing teams. They hav...

10 Heinä 202420min

[158] Sales, Remote Working and Automation: Powerful Advice for Modern MSPs

[158] Sales, Remote Working and Automation: Powerful Advice for Modern MSPs

In this interview, Richard Tubb speaks to Arlin Sorensen, VP of Ecosystem Evangelism at ConnectWise. He’s been involved in the industry for almost 40 years. In that time, he started HTG peer groups, n...

7 Heinä 20241h 24min

[Bonusode] How IT Glue are Harnessing AI to Improve Documentation for MSPs

[Bonusode] How IT Glue are Harnessing AI to Improve Documentation for MSPs

Nadir Merchant is the General Manager and CTO for Kaseya’s MSP and IT operations Product Suite. He’s worked in DevOps, engineering and also held the role of chief technology officer for IT Glue, the d...

3 Heinä 202418min

[157] Looking Into The Mindset Of A Successful, Modern MSP

[157] Looking Into The Mindset Of A Successful, Modern MSP

Robert Gibbons is Chief Revenue Officer at Aabyss, and Troy Midwood is the Chief Technology Officer. This interview was recorded with Richard Tubb live at Dattocon in Dublin in June 2024.Robert and Tr...

30 Kesä 202444min

[156] How To Partner With a Vendor To Grow Your MSP Business

[156] How To Partner With a Vendor To Grow Your MSP Business

In this episode, Richard speaks to Greg Jones, Vice President of Business Development at Kaseya Datto. A former MSP, he’s the executive council leader of CompTIA UK and Ireland Committee. Greg has led...

23 Kesä 202459min

[155] How To Stop Mac Hacks In Their Tracks

[155] How To Stop Mac Hacks In Their Tracks

In this episode, Richard talks to Stuart Ashenbrenner and Wes Hutcherson of Huntress. They share their advice on managing Macs for clients to prevent and manage hacks.Stuard is a staff macOS researche...

16 Kesä 20241h 14min

[154] How to Use and Sell Microsoft CoPilot for MSP Growth

[154] How to Use and Sell Microsoft CoPilot for MSP Growth

In this episode, Richard Tubb speaks to Eric Östlund-Folkeryd, the go-to market lead for Microsoft AI at Pax8 EMEA. He’s the business lead for Microsoft CoPilot and other AI tools.Eric worked in comm...

9 Kesä 20241h 7min

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