[147] One Woman in Tech's Remarkable Journey from MSP to Community Manager

[147] One Woman in Tech's Remarkable Journey from MSP to Community Manager

In this episode, Richard Tubb speaks to Nancy Henriquez, Head of Community at SuperOps. They offer an AI-powered PSA-RMM solution for MSPs of all sizes. Nancy tells Richard how she went from MSP owner to community leader.

Nancy tells Richard why she changed career, what SuperOps do and why they’re playing down the AI aspect of their offerings. Plus, she picks her favourite of the latest tools that SuperOps are developing.

She describes a typical day as Head of Community and why MSP communities are so important. Richard and Nancy then talk more specifically about women in tech: what they can contribute to the industry and how their role might evolve.

Richard asks Nancy what the biggest barriers are that women experience in the tech sector and how leaders can better support women in the industry, and highlights some organisations who are already working to bring about change

Nancy’s advice to any young women who want to get into IT and practical steps that companies and individuals can take to create a more welcoming and a more inclusive environment specifically for women in tech.

Mentioned in This Episode


Jaksot(200)

[Bonusode] Maggie Philbin on Encouraging Young People into Tech Careers

[Bonusode] Maggie Philbin on Encouraging Young People into Tech Careers

This bonusode features a snippet of Richard Tubb’s interview with Maggie Philbin, former TV presenter on tech show Tomorrow’s World and the founder of TeenTech.In this snippet, Maggie talks about youn...

22 Syys 202216min

[Bonusode] Chris Brogan on Being Kind to Yourself

[Bonusode] Chris Brogan on Being Kind to Yourself

This bonusode features a snippet of Richard Tubb’s interview with Chris Brogan. Chris is a best-selling author, keynote speaker and consultant.In this snippet, Chris talks about how business owners ca...

21 Syys 202217min

[Bonusode] David Allen on Mindfulness and His GTD Style

[Bonusode] David Allen on Mindfulness and His GTD Style

This bonusode features a snippet of Richard Tubb's interview with David Allen, creator of the Getting Things Done Methodology.In this snippet, David explains how GTD helps with mindfulness, and how he...

20 Syys 202216min

[115] Syncro: Why a More Human Business Better Serves MSPs

[115] Syncro: Why a More Human Business Better Serves MSPs

In this episode, Richard speaks to Emily Glass, President and CEO of Syncro. They’re an all-in-one RMM, PSA and remote access tool that helps managed service providers - MSPs - run more profitable bus...

7 Elo 202250min

[114] How to Effectively use Cyber Essentials, GDPR and Keepabl

[114] How to Effectively use Cyber Essentials, GDPR and Keepabl

In this episode, Richard talks to Shabad Chawla, the founder of London-based MSP techsapiens. Its managed service framework is based on the UK’s Cyber Essentials scheme and other relevant industry sta...

12 Kesä 202257min

[113] Cybersecurity, Phishing and Automated Human Risk Management for MSPs

[113] Cybersecurity, Phishing and Automated Human Risk Management for MSPs

In this episode, Richar talks to Alex Martin. Alex is the cyber security analyst for UK-based LMS Group, a role he took on after achieving a degree in cybersecurity and forensic computing. LMS support...

29 Touko 202242min

[Bonusode] An Interview with Keith Edmunds of Tiger Computing

[Bonusode] An Interview with Keith Edmunds of Tiger Computing

In this episode, Richard talks to Keith Edmunds of Tiger Computing to learn more about Linux for MSPs.They discuss:Why businesses use Linux over the traditional Microsoft solutionsHow the advent of Cl...

26 Touko 202222min

[112] Microsoft Stack & Why MSPs May Consider an Alt Service Desk

[112] Microsoft Stack & Why MSPs May Consider an Alt Service Desk

In this interview, Richard speaks to Scott Riley, the founder of Cloud Nexus, a UK-based MSP specialising in the Microsoft Stack. Scott explains that he decided to niche the business to give a better ...

22 Touko 20221h 28min

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