[148] How High Performing MSPs Leverage People Power for Success

[148] How High Performing MSPs Leverage People Power for Success

In this episode, Richard Tubb talks to Dean Watmough, an expert on MSP people. He’s the CEO and cofounder of Humnize, a UK based business that is focused on empowering MSPs to build, develop, and retain highly skilled teams.

He and Richard talk about how Humnize came about, how they help their MSP clients to leverage people power and how they find the right candidates for their MSP clients.

They chat specifically about recruitment: where MSPs go wrong with their approach to it, why traditional recruitment companies don’t work for MSPs and the aspects of recruitment that Humnize want to change.

Dean explains why his team work remotely and why it’s important to build connections in hybrid workforces. He also shares what he thinks modern HR looks like for MSPs, and why Humnize offer a free HR health check to all MSP clients.

They also discuss mental wellbeing in the workplace, Dean’s suggestions for improving mental health, and what the future holds for Humnize.

Mentioned in This Episode


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[181] Cybersecurity, M&A And Mission: Nostra's New MSP Model

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[180] The Ultimate MSP Guide to Becoming an Email Marketing Hero

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[Travelogue] UpLift Live 2025

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[178] How to Become a Key Person of Influence

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30 Maalis 20251h 6min

[177] Building A Strong MSP Community at IT Nation Connect

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23 Maalis 202548min

[Bonusode] Futurism, AI and Being Prepared: How Pax8 Supports MSPs

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