#259: Moments That Change Lives with Dan Heath

#259: Moments That Change Lives with Dan Heath

In a world where we’re all constantly trying to craft experiences—like that of our customers, patients, users, you name it—New York Timesbest-selling author Dan Heath has figured out how to get it right. And it generally doesn’t involve grand gestures or over-the-top gimmicks. The goal, he says, is to concentrate on creating a singular peak moment, otherwise known as the most positive part of any experience. The good news? Doing so is 100% under your control, whether you’re dealing with customers, team members, or even your very own children. The science behind Dan’s four essential elements of experience is as fascinating as the results they elicit. Join us to find out more. entreleadership.com/podcast EntreLeadership 1-Day Special Offer from EntreLeadership Growing Customer Lifetime Value Worksheet from Infusionsoft Want expert help with your business question? Call 844-944-1070 and leave a message or send an email to podcast@entreleadership.com. You could be featured on a future podcast episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

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#135: The Beer That Changed the World

#135: The Beer That Changed the World

This month’s focus is family-owned business, and no one tells it better than Stephen Mansfield, the best-selling biographer of one of the world’s most famous brands. Stephen shares the story of the Gu...

22 Helmi 201653min

#134: Inside the Ramsey Family Playbook

#134: Inside the Ramsey Family Playbook

We’re sitting down with three future owners of Ramsey Solutions—Rachel Cruze, Winston Cruze and Daniel Ramsey—to discuss the dynamics of family business and the efforts it takes to slowly transition t...

15 Helmi 201642min

#133: Transitioning Your Business

#133: Transitioning Your Business

We’re hitting Main Street this week to talk to someone who’s getting it done in a big way. Kent Lapp, CEO of Woodtex Products, joins us to talk about leadership, transitioning a family business, and h...

8 Helmi 201642min

#132: Todd Duncan—The New Rules of Customer Service

#132: Todd Duncan—The New Rules of Customer Service

How can you successfully run a business in today’s ever-changing marketplace? Todd Duncan, sales entrepreneur and best-selling author of The $6,000 Egg, says it’s all about creating emotional connecti...

1 Helmi 201641min

#131: Daymond John—Lessons From the Shark Tank

#131: Daymond John—Lessons From the Shark Tank

Shark Tank’s Daymond John joins the podcast this week to share his story and give great advice to get you going. An entrepreneur in every sense of the word, Daymond grew FUBU, a fashionable sportswear...

25 Tammi 201638min

#130: Jim Collins—How to Build an Enduring, Great Company

#130: Jim Collins—How to Build an Enduring, Great Company

Want to create a company that’s built to last or take your business from good to great? Then listen in because one of our favorite guests is joining us for a unique conversation about both. Jim Collin...

18 Tammi 201639min

#128: Verne Harnish—What’s Holding Your Business Back?

#128: Verne Harnish—What’s Holding Your Business Back?

What’s the fundamental weakness that keeps companies from scaling up? Verne Harnish, the best-selling author of one of our favorite books, Mastering the Rockefeller Habits, joins us to discuss what’s ...

4 Tammi 201644min

#127: Our Top Podcasts of 2015

#127: Our Top Podcasts of 2015

We’re highlighting some of our favorite podcast interviews of the year. Check out these great conversations with: Donald Miller John C. Maxwell Gretchen Rubin Patrick Lencioni Shawn Achor Austin...

28 Joulu 201553min

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