How Chick-fil-A Achieves Fantastic Customer Service with Shane Benson

How Chick-fil-A Achieves Fantastic Customer Service with Shane Benson

Join us as our host, George Kamel, talks to Shane Benson. Shane is the senior vice president of operations at Chick-fil-A corporate and was Chick-fil-A’s vice president of customer experience for 16 years. He shares how the customer service culture at Chick-fil-A has developed over the years and the underlying principles you and your team can put into practice to create repeat customers. Later in the episode, George chats with Luke LeFevre, Ramsey Solutions’ chief creative officer. Luke explains why he repeats certain phrases to his team and why those phrases are important for keeping the team focused on the mission and the vision. You’ll learn: Chick-fil-A’s simple ingredients for great customer service The secret sauce for creating consistent customer service A simple tool to protect your company culture How to transfer your culture to new hires Sign up for The EntreLeadership Podcast Takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to each week’s episode: https://bit.ly/podcast-takeaways Support our sponsors: BELAY: https://bit.ly/33SwBlO Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital Links mentioned in the episode: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast Dave Ramsey’s 7 Baby Steps: https://bit.ly/351RpIi Download the free How to Create Core Values guide: https://bit.ly/3oZE3Tt Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

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How Do We Set Up Our Company to Outlive Us?

How Do We Set Up Our Company to Outlive Us?

Today, we hear from: •      A business leader who wants his family business to outlive the founding generation •      Craig Groeschel on how to finally change your bad habits •      A business owner who wants to switch from contractors to team members •      A leader who is trying to figure out if his team member is overloaded or underperforming Links mentioned in this episode: •      The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast •      Craig Groeschel’s website: https://bit.ly/3AxqwJA •      The Power to Change by Craig Groeschel: https://bit.ly/3lql862 •      Craig Groeschel Leadership Podcast, 8 Habits of Great Leaders, Part 1: https://bit.ly/3YEbA5x •      Find a tax pro: https://bit.ly/3RQZSlO •      Learn more about the EntreLeadership system: https://bit.ly/3J2BCJ0 •      Get your ticket for EntreLeadership Summit 2023: https://bit.ly/3LRiZJH •      Have a question for The EntreLeadership Podcast? Leave a voicemail at 844.944.1070 or submit your question for your chance to be on the show with Dave Ramsey: https://www.entreleadership.com/ask Support our sponsors: •      Hite Digital: https://bit.ly/HiteDigital •      NetSuite: https://bit.ly/NetSuiteEntre •      BELAY: https://bit.ly/351P9AE •      Payority: https://bit.ly/3IaA5SK •      Staples: https://staplesbusinessadvantage.com/ramsey Learn more about EntreLeadership Events: •      EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit •      EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: •      Elite: https://bit.ly/3tI2fN8 •      Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups •      Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching •      Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy: https://www.ramseysolutions.com/company/policies/privacy-policy Learn more about your ad choices. Visit megaphone.fm/adchoices

13 Helmi 202345min

Should I Sell My Multimillion-Dollar Business at 43?

Should I Sell My Multimillion-Dollar Business at 43?

Today, we hear from: ·      A business owner who is considering selling his business for $21 million ·      A leader whose top performer hates his job but won’t leave ·      A solopreneur who wants to start scaling her business by hiring her first team member ·      A farmer who wants to avoid paying unnecessary taxes to the IRS Links mentioned in this episode: •      The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast •      Start your free trial of EntreLeadership Elite: https://bit.ly/3tI2fN8 •      NetSuite for small businesses: https://bit.ly/3jvH3YU •      Have a question for The EntreLeadership Podcast? Leave a voicemail at 844.944.1070 or submit your question for your chance to be on the show with Dave Ramsey: https://www.entreleadership.com/ask Support our sponsors: •      Hite Digital: https://bit.ly/HiteDigital •      NetSuite: https://bit.ly/NetSuiteEntre •      BELAY: https://bit.ly/351P9AE •      Payority: https://bit.ly/3IaA5SK •      Staples: https://staplesbusinessadvantage.com/ramsey Learn more about EntreLeadership Events: •      EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit •      EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: •      Elite: https://bit.ly/3tI2fN8 •      Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups •      Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching •      Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy: https://www.ramseysolutions.com/company/policies/privacy-policy Learn more about your ad choices. Visit megaphone.fm/adchoices

13 Helmi 202357min

Dave Ramsey is now hosting The EntreLeadership Podcast!

Dave Ramsey is now hosting The EntreLeadership Podcast!

Experience real-life, real-time business and leadership coaching from Dave Ramsey, CEO of Ramsey Solutions, nationally syndicated radio personality, bestselling author, and now host of The EntreLeadership Podcast. Learn more about your ad choices. Visit megaphone.fm/adchoices

10 Helmi 20231min

The Keys to High-Impact Leadership with Kacy Maxwell and Vanessa Van Edwards

The Keys to High-Impact Leadership with Kacy Maxwell and Vanessa Van Edwards

Join us as our host, George Kamel, talks with Executive Director of Marketing for EntreLeadership Kacy Maxwell. They sit down to talk about the different mindset shifts you need to make so you can grow as a leader. Later, George is joined by Vanessa Van Edwards, a bestselling author, speaker, and the founder of Science of People. Vanessa unpacks how to become a more self-confident leader. And by the way, you’ll want to stick around until the end of this episode to hear from Dave Ramsey about what to expect as he becomes the host of this podcast next week! You’ll learn: •      The crucial mindset shifts great leaders make •      The most misunderstood thing about confidence •      A key that will change how you delegate •      What the connection between body language and confidence is Support our sponsors: •      Hite Digital: https://bit.ly/HiteDigital •      NetSuite: https://bit.ly/NetSuiteEntre •      BELAY: https://bit.ly/351P9AE Links mentioned in this episode: •      The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast •      Sketch note of leadership sliding scales: https://bit.ly/3lews55 •      Register for EntreLeadership Summit 2023: https://bit.ly/3Uw3PMQ •      Vanessa Van Edwards’ website: http://bit.ly/3DkFiV3 •      Cues by Vanessa Van Edwards: https://bit.ly/3WBvAEJ •      Watch Vanessa’s TED Talk: https://youtu.be/cef35Fk7YD8 •      If you have a leadership or business question for Dave Ramsey, call and leave a voicemail at: 844.944.1070 •      Keep up with George on his Instagram: https://bit.ly/3Dxqnqu •      Listen to Smart Money Happy Hour: http://bit.ly/3Rpzz6p Learn more about EntreLeadership Events: •      EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit •      EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: •      Elite: https://bit.ly/3tI2fN8 •      Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups •      Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching •      Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy Learn more about your ad choices. Visit megaphone.fm/adchoices

6 Helmi 202350min

How to Make a Habit of Connecting With Your Team with Jeremy Breland and Patrick Lencioni

How to Make a Habit of Connecting With Your Team with Jeremy Breland and Patrick Lencioni

Join us as our host, George Kamel, talks with Executive Vice President of Ramsey Personalities Jeremy Breland. They discuss how to have a habit of connecting with your team on a human level. Later, George sits down with Patrick Lencioni, a bestselling author, a speaker and the president of The Table Group. Patrick shares how to build successful teams that are engaged at work. You’ll learn: •      If you should actually be friends with your boss •      The severe impact of disengaged employees •      The three killers of employee engagement •      Why you should be friends with your team members Support our sponsors: •      Hite Digital: https://bit.ly/HiteDigital •      NetSuite: https://bit.ly/NetSuiteEntre •      BELAY: https://bit.ly/351P9AE Links mentioned in this episode: •      The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast •      Register for EntreLeadership Summit: https://bit.ly/3Uw3PMQ •      The Truth About Employee Engagement by Patrick Lencioni: https://bit.ly/3iLolfx •      EntreLeadership by Dave Ramsey: http://bit.ly/3E2ndbP •      If you have a leadership or business question for Dave Ramsey, call and leave a voicemail at: 844.944.1070 •      Listen to The Ken Coleman Show: http://bit.ly/3XAtCVK Learn more about EntreLeadership Events: •      EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit •      EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: •      Elite: https://bit.ly/3tI2fN8 •      Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups •      Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching •      Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app here: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy Learn more about your ad choices. Visit megaphone.fm/adchoices

30 Tammi 202339min

Mental Habits to Help You Keep Your Sanity with Dr. John Delony

Mental Habits to Help You Keep Your Sanity with Dr. John Delony

Join us as our host, George Kamel, talks with bestselling author and Ramsey Personality Dr. John Delony. They sit down to talk about the habits successful people need to stay well. Later, John explains how to increase your resilience and how that’s tied to your mental and physical health. You’ll learn: •      What the media is not telling you about small businesses •      Why winter is so depressing •      How to help your team fight seasonal depression •      How isolation is slowly killing us Support our sponsors: •      Hite Digital: https://bit.ly/HiteDigital •      NetSuite: https://bit.ly/NetSuiteEntre •      BELAY: https://bit.ly/351P9AE Links mentioned in this episode: •      The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast •      Own Your Past, Change Your Future by Dr. John Delony: https://bit.ly/3DsDhoJ •      Listen to The Dr. John Delony Show: https://bit.ly/3j2p3Vc •      Register for EntreLeadership Summit 2023: https://bit.ly/3Uw3PMQ •      If you have a leadership or business question for Dave, call and leave a voicemail at: 844.944.1070 Learn more about EntreLeadership Events: •      EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit •      EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: •      Elite: https://bit.ly/3tI2fN8 •      Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups •      Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching •      Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy Learn more about your ad choices. Visit megaphone.fm/adchoices

23 Tammi 202333min

How to Always Make Good Decisions with Suzanne Simms and Maneet Chauhan

How to Always Make Good Decisions with Suzanne Simms and Maneet Chauhan

Join us as our host, George Kamel, talks with Senior Executive Vice President of B2C Suzanne Simms. They sit down to talk about how to create a habit of making decisions. Later, George is joined by Maneet Chauhan, a Food Network celebrity chef, restaurateur and James Beard Award recipient. Maneet shares how to take the right risks when making decisions. You’ll learn: •      Why leaders struggle to make decisions •      How risk-taking made Maneet a Food Network star •      The key to discovering golden opportunities •      How to capitalize on a great opportunity Support our sponsors: •      Hite Digital: https://bit.ly/HiteDigital •      NetSuite: https://bit.ly/NetSuiteEntre •      BELAY: https://bit.ly/351P9AE Links mentioned in this episode: •      The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast •      Chaat: Recipes from the Kitchens, Markets, and Railways of India by Maneet Chauhan and Jody Eddy: https://bit.ly/3IAglZn •      Register for EntreLeadership Summit: https://bit.ly/3Uw3PMQ •      If you have a leadership or business question for Dave Ramsey, call and leave a voicemail at: 844.944.1070 •      Listen to The Fine Print: https://bit.ly/3CxmgdQ Learn more about EntreLeadership Events: •      EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit •      EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: •      Elite: https://bit.ly/3tI2fN8 •      Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups •      Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching •      Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy Learn more about your ad choices. Visit megaphone.fm/adchoices

16 Tammi 202335min

The Most Overlooked Habit of Great Leadership with Daniel Ramsey and Willie Robertson

The Most Overlooked Habit of Great Leadership with Daniel Ramsey and Willie Robertson

Join us as our host, George Kamel, talks with Executive Vice President of EntreLeadership Daniel Ramsey. They sit down to talk about why clear and consistent communication is an essential habit for leaders. Later, George sits down with Willie Robertson, the CEO of Duck Commander and a star of the hit TV show Duck Dynasty. Willie shares how consistent and clear communication helped him become a successful leader. You’ll learn: •      How to have meetings people want to attend •      How to communicate persuasively •      The secret to great communication •      How Duck Commander scaled their seven-figure business Support our sponsors: •      Hite Digital: https://bit.ly/HiteDigital •      NetSuite: https://bit.ly/NetSuiteEntre •      BELAY: https://bit.ly/351P9AE Links mentioned in this episode: •      The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast •      Register for EntreLeadership Summit 2023: https://bit.ly/3Uw3PMQ •      Watch Duck Dynasty: https://bit.ly/3OPl8Hj •      Duck Commander’s website: https://bit.ly/3ETpXL5 •      If you have a leadership or business question for Dave, call and leave a voicemail at 844.944.1070 •      Listen to The Rachel Cruze Show: https://bit.ly/3OU4TbX Learn more about EntreLeadership Events: •      EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit •      EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: •      Elite: https://bit.ly/3tI2fN8 •      Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups •      Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching •      Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy Learn more about your ad choices. Visit megaphone.fm/adchoices

9 Tammi 202346min

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