How Constructive Criticism Leads to a Strong Team Culture with Kacy Maxwell and Will Guidara

How Constructive Criticism Leads to a Strong Team Culture with Kacy Maxwell and Will Guidara

Join us as our host, George Kamel, talks with Kacy Maxwell, the executive director of marketing for EntreLeadership. They role-play an uncomfortable conversation with a team member who was gossiping. Later in the episode, George talks to Will Guidara. Will is a former co-owner of Make It Nice, a hospitality group that included Eleven Madison Park, the NoMad restaurants, Davies and Brook at the Claridge’s hotel, and Made Nice. He shares how to create a great team culture by taking care of your people, which will encourage them to take care of your customers. You’ll learn: • How to have an uncomfortable conversation with a team member • How a few ideas created a world-class restaurant • The two keys to creating a place people love to work • How to position your team to get results Sign up for The EntreLeadership Podcast takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to that week's episode: https://bit.ly/podcast-takeaways Support our sponsors: • Hite Digital: https://bit.ly/HiteDigital • NetSuite: https://bit.ly/NetSuiteEntre • Trainual: https://bit.ly/TrainualEntre Links mentioned in this episode: • The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast • The EntreLeadership Podcast episode about uncomfortable conversations: https://apple.co/3eIMTnk • Download the Planning an Uncomfortable Conversation guide: https://bit.ly/3g7VtMT • Give us your feedback by leaving a voicemail at 844.944.1070 or emailing entrepodcast@ramseysolutions.com • Unreasonable Hospitality by Will Guidara: https://amzn.to/3Mu26oN • Learn more and get your EntreLeadership Summit 2023 ticket today: https://bit.ly/3LRiZJH Learn more about EntreLeadership Events: • EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries • EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit Learn more about EntreLeadership Coaching: • Elite: https://bit.ly/3tI2fN8 • Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups • Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching • Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere with the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy Learn more about your ad choices. Visit megaphone.fm/adchoices

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#114: Scott Harrison—Building a Culture of Innovation

#114: Scott Harrison—Building a Culture of Innovation

Want to change the world or simply make your business better? Don’t miss this conversation with Scott Harrison, CEO and founder of Charity: Water. Scott understands what it takes to start, sustain and keep growing a foundation through innovation and passion.  entreleadership.com/podcast Super Selling Cheat Sheet Another great episode sponsored by our friends at Infusionsoft.   Learn more about your ad choices. Visit megaphone.fm/adchoices

28 Syys 201547min

#113: Michael Hyatt—The Power of One Conversation

#113: Michael Hyatt—The Power of One Conversation

#113: Michael Hyatt—The Power of One Conversation One of our most popular guests, leadership and personal growth expert Michael Hyatt, returns to the podcast for a great conversation on conversation. Plus he shares tips on improving yourself, failing forward, and why you need to take a nap every day.   entreleadership.com/podcast Super Selling Cheat Sheet    Another great episode sponsored by our friends at Infusionsoft.   Learn more about your ad choices. Visit megaphone.fm/adchoices

21 Syys 201546min

#112: Mari Smith—Supercharging Your Facebook Marketing

#112: Mari Smith—Supercharging Your Facebook Marketing

We’re talking with one of the world’s leading experts on Facebook marketing, Mari Smith. She’ll discuss how to easily create content and build relationships with customers on the world’s largest platform. You’re going to like it! entreleadership.com/podcast Super Selling Cheat Sheet  Another great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

14 Syys 201544min

#111: Common Leadership Mistakes and How to Avoid Them

#111: Common Leadership Mistakes and How to Avoid Them

We’re talking with three extraordinary business people who are sharing their best tips. We start with Dave’s EVP Jack Galloway, who talks leadership. He is followed by Bryan and Shannon Miles of eaHELP, who focus on delegation.  entreleadership.com/podcast eaHELP ContestAnother great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

7 Syys 201535min

#110: Dan Miller—How to Live a Life of Meaning

#110: Dan Miller—How to Live a Life of Meaning

Best-selling author Dan Miller joins us to discuss the two most important questions you can ask yourself: Why are you here and how can you integrate that dream into work? Plus, we’re featuring a really special talk from Dave about work-life balance. entreleadership.com/podcast 7-Day Plan to Triple Your ProductivityAnother great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

31 Elo 201545min

#109: Tom Rath—3 Secrets to Energize Your Work and Life 

#109: Tom Rath—3 Secrets to Energize Your Work and Life 

Called one of the greatest thinkers and nonfiction writers of his generation, author and researcher Tom Rath returns to our podcast to reveal the three keys that matter most for your daily health, well-being, and engagement in your work. entreleadership.com/podcast 7-Day Plan to Triple Your ProductivityAnother great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

24 Elo 201537min

#108: Gary Vaynerchuk–What You Need to Succeed

#108: Gary Vaynerchuk–What You Need to Succeed

We’re talking with one of our favorite guests: social-media genius Gary Vaynerchuk. Gary’s discussing the character qualities every person needs to win, and how you balance them with success. It’s an amazing conversation—one you don’t want to miss.  entreleadership.com/podcast 7-Day Plan to Triple Your ProductivityAnother great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

17 Elo 201538min

#107: Christy Wright–Make Money Doing What You Love

#107: Christy Wright–Make Money Doing What You Love

If you ever dreamed of owning your own side business, then listen in. This week’s podcast features Ramsey Personality Christy Wright. A business coach, speaker and blogger, Christy helps moms across the nation turn their talents and gifts into income.  entreleadership.com/podcast Another great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

11 Elo 201529min

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