Dealing With Unhappy Team Members and Customers

Dealing With Unhappy Team Members and Customers

Today, we’ll hear from: • A business leader struggling to train and delegate to a team member • Leadership principles learned from extreme sports with Alison Levine • A house call dentist who feels guilty for making a profit • A small-business owner wanting advice on how to enforce a cancellation policy with grace Links mentioned in this episode: • The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast • Register for EntreLeadership Summit: https://bit.ly/3LRiZJH • Alison Levine’s website: https://bit.ly/3neLPf3 • On the Edge by Alison Levine: https://bit.ly/3oAEZkn • Start your free trial of EntreLeadership Elite: https://bit.ly/3tI2fN8 • Learn more about EntreLeadership’s Stages of Business: http://bit.ly/3yvdavv • Have a question for The EntreLeadership Podcast? Leave a voicemail at 844.944.1070, or submit your question for a chance to be on the show with Dave Ramsey: https://www.entreleadership.com/ask Take our listener survey and let us know what you think about The EntreLeadership Podcast being a caller-driven show. When you do, you’ll be entered to win a $100 gift card: http://bit.ly/40dV9hf Start growing in business and leadership with the EntreLeadership Newsletter. Sign up to receive tactical tools, advice and resources in your inbox every week: https://bit.ly/3IRWnsL Support our sponsors: • NetSuite: https://bit.ly/NetSuiteEntre • BELAY: https://bit.ly/351P9AE • Payority: https://bit.ly/3IaA5SK • Staples: https://staplesbusinessadvantage.com/ramsey Learn more about EntreLeadership Events: • EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit • EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries Learn more about EntreLeadership Coaching: • Elite: https://bit.ly/3tI2fN8 • Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups • Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching • Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy: https://www.ramseysolutions.com/company/policies/privacy-policy Learn more about your ad choices. Visit megaphone.fm/adchoices

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#122: Col. Littleton—The Art of Craftsmanship

#122: Col. Littleton—The Art of Craftsmanship

Col. Littleton: This designer and small-business owner is known for his upscale, hand-crafted leather goods sold all over the world. He’s also an EntreLeader who truly believes in following the Golden Rule. We’re also featuring a lesson from Dave on gratitude and team recognition. Another great episode sponsored by our friends at Infusionsoft Learn more about your ad choices. Visit megaphone.fm/adchoices

23 Marras 201535min

#121: Shawn Achor—How Happiness Fuels Your Success

#121: Shawn Achor—How Happiness Fuels Your Success

Positive psychology expert Shawn Achor joins for a fascinating conversation on happiness and how it can change your world and your organization. Through his years of research, this former Harvard professor has found that a positive mindset can lead to increased intelligence and creativity. It can even triple your problem-solving skills! And here’s the best part: Happiness is something anyone can cultivate—even in the worst circumstances. We’re also talking with leadership consultant Brad Lomenick on the essential habits you need to get things done. Another great episode sponsored by our friends at Infusionsoft       Learn more about your ad choices. Visit megaphone.fm/adchoices

16 Marras 201540min

#120: Robert Kiyosaki—Persevering Through Fear

#120: Robert Kiyosaki—Persevering Through Fear

How do you fight through panic when everything seems to be going wrong? Millionaire entrepreneur Robert Kiyosaki, best-selling author of Rich Dad, Poor Dad, joins us to share his story on conquering fear and how you can do the same. We’re also featuring an awesome clip from Dave, who also talks about conquering fear and the steps needed to make tough decisions. Join us! Another great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

9 Marras 201538min

#119: John O'Leary—Living an Inspired Life

#119: John O'Leary—Living an Inspired Life

If you are ready to overcome your challenges and celebrate the joy of today and the possibility of tomorrow, you have found the right place. On this week’s podcast, John O’Leary shows you how to take life’s toughest tests and turn them into incredible growth. He’ll also share the key strategies you need to succeed in any environment. This is one of the most inspiring podcasts we’ve ever aired. If you want to lead a fuller, more significant life, this interview will start you down the right path. Don’t miss it. entreleadership.com/podcast Another great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

2 Marras 201549min

#118: Finding Your Greatness

#118: Finding Your Greatness

Mega marketing expert Lewis Howes joins the podcast to share the tips and habits he’s gathered from interviewing “the greats.” It’s not about avoiding or neutralizing traumatic life experiences, he says. Instead, it’s applying specific habits and tools to embrace and overcome adversity. On the same path, best-selling author Whitney Johnson drops by to discuss how to go from stuck to unstuck and be successful in many unexpected ways. entreleadership.com/podcast Mission Statement Mapper Another great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

26 Loka 201544min

#117: Les Parrott—How Conflict Can Help You Win

#117: Les Parrott—How Conflict Can Help You Win

Can conflict be a healthy thing? Absolutely. And Les Parrott, renowned author and psychologist, tells how to deal with disagreements in a healthy way, so everyone wins. Dave Ramsey also stops by to share his tips on casting your vision—telling your team where you are going and how you’re going to get there—and why it’s so important to your company. entreleadership.com/podcast Mission Statement Mapper Another great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

19 Loka 201541min

#116: Building the Best Place to Work

#116: Building the Best Place to Work

Create an extraordinary workplace with the help of psychologist Ron Friedman, who joins us this week to discuss how to inspire and engage your team as well as how to get people more passionate about their jobs. entreleadership.com/podcast Mission Statement Mapper Another great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

12 Loka 201545min

#115: Creating Leadership Magic the Disney Way

#115: Creating Leadership Magic the Disney Way

Learn how to lead and build an amazing culture from Walt Disney World Resort’s former Executive Vice President of Operations Lee Cockerell. One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies, which is used to train and develop the 7,000 leaders at Walt Disney World. entreleadership.com/podcast Mission Statement Mapper Another great episode sponsored by our friends at Infusionsoft. Learn more about your ad choices. Visit megaphone.fm/adchoices

5 Loka 201541min

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