Coaching for Leaders7 Kesä 2021

529: The Way Out of Major Conflict, with Amanda Ripley

Amanda Ripley: High Conflict

Amanda Ripley is an investigative journalist and a New York Times bestselling author. She’s spent her career trying to make sense of complicated human mysteries, from what happens to our brains in a disaster to how some countries manage to educate virtually all their kids to think for themselves.

Her first book, The Unthinkable: Who Survives When Disaster Strikes—and Why*, was published in 15 countries and turned into a PBS documentary. Her next book, The Smartest Kids in the World—and How They Got That Way*, was a New York Times bestseller. Her most recent book is High Conflict: Why We Get Trapped and How We Get Out*.

In this conversation, Amanda and I discuss the distinction between good, healthy conflict — and high conflict that becomes unproductive for almost everybody. We discuss how humiliation is often such a strong catalyst for high conflict. Finally, we explore many of the practical steps to take in order to avoid the worst conflicts and do better for ourselves and our organizations.

Key Points

Good conflict often brings surprises, but high conflict is surprisingly predictable.
Humiliation is one of the most powerful fire starters in triggering high conflict.
Limit humiliation by avoiding attacks on someone’s identity, especially in a public forum.
Distancing yourself from “conflict entrepreneurs” can help provide the space to emerge from high conflict.
Resist binaries and us vs. them language. When people get sorted into two groups, that can lay a foundation for high conflict.
Slowing down conflict can often provide the opportunity to emerge with productive dialogue.

Resources Mentioned

High Conflict: Why We Get Trapped and How We Get Out* by Amanda Ripley

Related Episodes

How to Listen When Someone Is Venting, with Mark Goulston (episode 91)
How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
How to Find Confidence in Conflict, with Kwame Christian (episode 380)

Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(795)

792: Create Leadership Paths That Work for Everyone, with Ludmila Praslova

Ludmila Praslova: The Canary Code Ludmila Praslova is a Professor of Industrial-Organizational Psychology at Vanguard University of Southern California and regularly writes for Harvard Business Review...

20 Heinä 39min

791: The Messy Intersection of AI, Work, and People, with Joanna Stern

Joanna Stern: I Am Not a Robot Joanna Stern is an Emmy Award-winning technology journalist who was previously the personal technology columnist at The Wall Street Journal. For many years, she has been...

13 Heinä 33min

790: How to Help a Team Flourish, with Daniel Coyle

Daniel Coyle: Flourish Daniel Coyle is the New York Times bestselling author of The Culture Code, which was named Best Business Book of the Year by Bloomberg, BookPal, and Business Insider. He has ser...

6 Heinä 39min

789: The Counterintuitive Secret to Creativity and Focus, with David Epstein

David Epstein: Inside the Box David Epstein is the author of the #1 New York Times bestseller Range and The Sports Gene, both of which have been translated into more than 30 languages. He was previous...

29 Kesä 39min

788: How to Work with Poisonous People, with Leanne ten Brinke

Leanne ten Brinke: Poisonous People Leanne ten Brinke is an Associate Professor at the University of British Columbia, where she directs the Truth and Trust Lab. Her research investigates trust, decep...

22 Kesä 39min

787: Better Leadership Through Humor, with Chris Duffy

Chris Duffy: Humor Me Chris Duffy is an award-winning podcaster, comedian, and television writer. He hosts the podcast How to Be a Better Human and you can find his comedic TED talk, “How to find laug...

15 Kesä 38min

786: The Problem with Reorgs and How to Do Better, with Phil Le-Brun

Phil Le-Brun: The Octopus Organization Phil Le-Brun is an executive in residence at Amazon Web Services and a former corporate VP and international CIO at the McDonald’s Corporation. He is a sought-af...

8 Kesä 37min

785: Make Your Task List Work for You, with Liane Davey

Liane Davey: Thoughtload For the past 25 years, Liane Davey has researched and advised teams on how to achieve high performance. She is the author of You First and The Good Fight and is a regular cont...

1 Kesä 39min