681: The Way to Handle Q&A, with Matt Abrahams

681: The Way to Handle Q&A, with Matt Abrahams

Matt Abrahams: Think Faster, Talk Smarter

Matt Abrahams is an educator, author, podcast host, and coach. He is a lecturer in Organizational Behavior at Stanford University’s Graduate School of Business and a keynote speaker and communication consultant for Fortune 100 companies. He is the host of the popular podcast Think Fast, Talk Smart and the author of Think Faster, Talk Smarter: How to Speak Successfully When You’re Put on the Spot*.

One of the most common places leaders get put on the spot is when facilitating a question and answer session. In this episode, Matt and I discuss the mindset, preparation, and steps that will help you answer questions with confidence and increase credibility with your audience.

Key Points
  • Many presenters think about a Q&A session like playing dodgeball. It’s more helpful to frame it as dialogue.
  • Answering questions well allows you to project authenticity, expand on key points, and resolve objections.
  • Use the ADD framework to respond to a question. A: answer the question, D: detail an example, and D: describe the value. If helpful, adjust the order.
  • Set boundaries for the kinds of questions you’ll answer and the timeframe for them. The audience expects you to lead the conversation.
  • Ask yourself a question if nobody else asks one first. This might start with, “A question I’m commonly asked…”
  • End with an exclamation point. Sticking the landing provides you confidence and shows credibility to your audience.
Resources Mentioned Interview Notes

Download my interview notes in PDF format (free membership required).

Related Episodes Discover More

Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Jaksot(782)

759: The Way to Build Collective Power, with Ruchika T. Malhotra

759: The Way to Build Collective Power, with Ruchika T. Malhotra

Ruchika T. Malhotra: Uncompete Ruchika T. Malhotra is the founder of Candour, a global inclusion strategy firm that has worked with some of the world’s biggest organizations. She’s been recognized mul...

17 Marras 202538min

758: How to See What Others Miss, with Kirstin Ferguson

758: How to See What Others Miss, with Kirstin Ferguson

Kirstin Ferguson: Blindspotting Kirstin Ferguson has been recognized globally by Thinkers50 as one of the top 50 management thinkers in the world and is the recipient of the 2023 Distinguished Leaders...

10 Marras 202538min

757: The Key Elements of a Powerful Personal Brand, with Goldie Chan

757: The Key Elements of a Powerful Personal Brand, with Goldie Chan

Goldie Chan: Personal Branding for Introverts Goldie Chan is the founder of Warm Robots, a social media strategy and creative agency, and she is herself a creative, keynote speaker, author, and cancer...

3 Marras 202539min

756: When It Feels Like You Don’t Belong, with Muriel Wilkins

756: When It Feels Like You Don’t Belong, with Muriel Wilkins

Muriel Wilkins: Leadership Unblocked Muriel Wilkins is the founder and CEO of Paravis Partners and a sought-after C-suite adviser and executive coach with a twenty-year track record of helping senior ...

27 Loka 202539min

755: How to Lead a Meaningful Cultural Shift, with David Hutchens

755: How to Lead a Meaningful Cultural Shift, with David Hutchens

David Hutchens: Story Dash David Hutchens works with leaders around the world to find, craft, and tell their most urgent stories for the purpose of creating shared meaning, preserving culture, dissemi...

20 Loka 202538min

754: Five Steps to Solve a Problem, with Monica Chartier

754: Five Steps to Solve a Problem, with Monica Chartier

Monica Chartier: Coaching for Leaders Fellow Monica Chartier is a group product manager in the technology industry. Her work has centered on supporting a global product experience, getting a million v...

18 Loka 202531min

753: The Key Norm of a High-Performing Team, with Vanessa Druskat

753: The Key Norm of a High-Performing Team, with Vanessa Druskat

Vanessa Druskat: The Emotionally Intelligent Team Vanessa Druskat is an associate professor at the Peter T. Paul College of Business and Economics at the University of New Hampshire. She advises leade...

13 Loka 202539min

752: How to Start the Top Job, with Scott Keller

752: How to Start the Top Job, with Scott Keller

Scott Keller: A CEO For All Seasons Scott Keller is a senior partner at McKinsey, where he coleads the firm’s global CEO Excellence work within the Strategy & Corporate Finance Practice and serves as ...

6 Loka 202539min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
hyva-paha-johtaminen
rss-rahamania
ostan-asuntoja-podcast
herrasmieshakkerit
rss-tarkeista-asioista-2
rss-sami-miettinen-neuvottelija
rahapuhetta
rss-lahtijat
rss-rentotapaus
rss-sisalto-kuntoon
rss-seuraava-potilas
pomojen-suusta
sijoituspodi
rss-muutoksenanatomiaa-podcast
rss-uppoava-vn-laiva
rss-tyoelaman-timantteja