Patients Before Paperwork: Reducing Administrative Burden to Optimise Care - Colleen McDuffe - Episode 76
Public Sector Podcast13 Marras 2023

Patients Before Paperwork: Reducing Administrative Burden to Optimise Care - Colleen McDuffe - Episode 76

40% of a clinicians time is currently spent on administrative tasks within Ontario Health. Buy axing the fax though there is a huge opportunity to reduce administrative burden - specially in relation to paperbased workflows - freeing up clinicians to focus on delivering care.

Colleen McDuffe shares how the Patients Before Paperwork system is reinvigorating patient-clinician relationships and changing how providers communicate across the health ecosystem.

Colleen McDuffe, VP Customer Experience and Business Integration, Ontario Health

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