How to Turn Your Automotive Repair Career Around with Lucas Underwood: Go to the ASTA Expo!

How to Turn Your Automotive Repair Career Around with Lucas Underwood: Go to the ASTA Expo!

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HERE

If your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!


Wanna go to the ASTA Expo? Learn how here

In this episode, Braxton Critcher is joined by Lucas Underwood, who sheds light on the significance of upgrading business management skills for automotive repair shop owners. Lucas emphasizes how refining customer service and client experience are crucial, noting that actual car repairs make up less than 10% of the business. The discussion also underscores the importance of adapting to emerging technologies and networking opportunities, such as those provided by the upcoming ASTA Expo.

00:00 Adapting networking to find business resources quickly.
05:30 Unexpected encounters led to recognition and validation.
06:45 News show ruined, humor me, podcast involvement.
10:37 The First million is easy, the second million is hard.
14:35 Corporate greed exploits the American working class, killing people.
16:45 Industry responsibility missed: technicians pressured to sell.
19:37 Customers upset due to miscommunication, training emphasized.
25:42 Preparing the workforce for evolving 21st-century challenges.
26:45 Focus on creating a good learning environment.

Learn more about how Shop Controller can make your shop more efficient HERE

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Jaksot(124)

Good News in Auto Repair - Lee Locklear Donates $20,000.00 Worth Of Tools To School

Good News in Auto Repair - Lee Locklear Donates $20,000.00 Worth Of Tools To School

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this ...

9 Heinä 202521min

How Battery Technology Is Evolving for Modern Cars with Alan Kohler

How Battery Technology Is Evolving for Modern Cars with Alan Kohler

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this ...

2 Heinä 202521min

SEMA President Mike Spagnola on EV Mandates, Right to Repair, and California’s Automotive Laws

SEMA President Mike Spagnola on EV Mandates, Right to Repair, and California’s Automotive Laws

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this ...

25 Kesä 202540min

TOPDON'S Industry-Wide Growth, and Chad Schnitz's Perspective on The Future of the Industry

TOPDON'S Industry-Wide Growth, and Chad Schnitz's Perspective on The Future of the Industry

In this episode, Braxton Critcher is joined by Chad Schnitz, Vice President of TOPDON, and newly appointed board member of the Auto Care Association’s Tool and Equipment board. Chad shares his perspec...

30 Touko 202522min

Jimmy Lea is Now a Certified Speaking Professional. How Does One Become a CSP?

Jimmy Lea is Now a Certified Speaking Professional. How Does One Become a CSP?

In this episode, Braxton Critcher welcomes Jimmy Lea from the Institute for Automotive Business Excellence. Why? Because Jimmy actually did something newsworthy! Bout time! Jimmy is now, to our knowle...

26 Touko 202531min

Good News in Auto Repair | Radical Generosity and Faith TRANSFORMED This Repair Shop

Good News in Auto Repair | Radical Generosity and Faith TRANSFORMED This Repair Shop

In this episode, Braxton welcomes Ed and Brandi Caswell to talk about why and how they run their repair shop differently. Faith and generosity is some pretty crazy ways have become the foundation of t...

23 Touko 202533min

Hundreds of 311 Complaints, Major Tax Breaks, and Christian Brothers Tops Satisfaction Rankings

Hundreds of 311 Complaints, Major Tax Breaks, and Christian Brothers Tops Satisfaction Rankings

In this episode, Braxton Critcher shares the latest news from the automotive repair industry. He discusses a new tax bill passed by the House Ways and Means Committee that offers significant benefits ...

21 Touko 20257min

Is Automotive Training Worth It? Tom Schearer Says Without Question!

Is Automotive Training Worth It? Tom Schearer Says Without Question!

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this ...

9 Touko 202522min

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