Firehouse Subs Gives Rewards, Plus Gives Back

Firehouse Subs Gives Rewards, Plus Gives Back

Send us a text Matt Olsen is the Director of Digital Guest Experience at Firehouse Subs, which has more than 1,200restaurants in operation. It was founded in Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen. A portion of each purchase at all U.S. Firehouse Subs locations this year goes to the Firehouse Subs Public Safety Foundation to be used to provide lifesaving equipment to first responders. Since the Foundation started, it has granted over $60 million ...

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Loyalty360 Loyalty Live | Vince Tirelli, dunnhumby

Loyalty360 Loyalty Live | Vince Tirelli, dunnhumby

Send us a textDiscover the future of grocery shopping with Vince Torelli, the customer strategy maestro at Duhumbi, as we unravel the secrets behind what really drives your choice of where to buy your...

29 Joulu 202325min

Loyalty360 Loyalty Live | Sam Panzer, Talon.One

Loyalty360 Loyalty Live | Sam Panzer, Talon.One

Send us a textLoyalty360 interviews Sam Panzer, Talon.One, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

12 Joulu 202326min

Improving Customer Loyalty: A Q&A with Subway on the Launch of the New MVP Rewards Program

Improving Customer Loyalty: A Q&A with Subway on the Launch of the New MVP Rewards Program

Send us a text Partners Fred DeLuca and Dr. Peter Buck opened Pete’s Super Submarines in Bridgeport, Connecticut, in 1965 after 17-year-old DeLuca asked the nuclear physicist (Buck) for advice on payi...

12 Joulu 202320min

Loyalty360 Loyalty Live | Peter Vogel, vPromos

Loyalty360 Loyalty Live | Peter Vogel, vPromos

Send us a text For brands with loyalty programs, customer interaction is an integral part of the total customer experience. Brands benefit when their programs are easy to join, and customers can effor...

5 Joulu 202326min

Cracker Barrel: Over Five Decades of Creating a Welcoming Customer Experience

Cracker Barrel: Over Five Decades of Creating a Welcoming Customer Experience

Send us a text Dan Evins founded Cracker Barrel Old Country Store® in 1969 in Lebanon, Tennessee. Over the next 50 years, Cracker Barrel evolved into a restaurant with a popular retail store and has t...

4 Joulu 202329min

Hooters: Creating a Culture of Empowered Employees and Elevating the Customer Experience

Hooters: Creating a Culture of Empowered Employees and Elevating the Customer Experience

Send us a text Hooters, founded in Clearwater, FL, in 1983, is now one of the largest employers of women in the service industry. With 198 corporate stores and approximately 370 stores in total, inclu...

4 Joulu 202318min

Luxury Stays: A Q&A with Preferred Hotels on Customer Loyalty and Forming Strategic Partnerships in the Travel Industry

Luxury Stays: A Q&A with Preferred Hotels on Customer Loyalty and Forming Strategic Partnerships in the Travel Industry

Send us a text Preferred Hotels & Resorts is a portfolio of independent hotels worldwide that offers travelers a wide selection of luxury stays with a focus on leisure. Guests can choose from a handfu...

28 Marras 202325min

Publix: Cultivating Customer Loyalty by Enhancing the Customer Experience

Publix: Cultivating Customer Loyalty by Enhancing the Customer Experience

Send us a text Publix was founded in 1930 in Winter Haven, FL, by George W. Jenkins and is one of the 10 largest-volume supermarket chains in the country. The brand’s retail sales reached $54.5B in 20...

22 Marras 202323min

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