Changing the Direction of Banking: A Q&A with LendingClub® on Personalization and Delivering Customer-Centric Benefits

Changing the Direction of Banking: A Q&A with LendingClub® on Personalization and Delivering Customer-Centric Benefits

Send a text LendingClub® was founded in two unlikely ways. First, it began during the Great Recession of 2007, when banks were not issuing loans because of the economic climate. Second, it started as a Facebook app connecting users with personal lenders. But its model disrupted the personal loan industry. At a time when banks were looking out for their own interests, LendingClub® was working to take care of its members. The company focuses its efforts on developing financial health in i...

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Schnucks Rewards Using Technology to Enrich Customer Experience

Schnucks Rewards Using Technology to Enrich Customer Experience

Send a text Ann Ehnert is Director of CRM and Loyalty Marketing at Schnucks, a grocery retailer with 111 stores across Missouri, Illinois, Indiana and Wisconsin. Loyalty360 CEO Mark Johnson spoke with...

6 Loka 202112min

Western Union Speaker Preview at Loyalty360 Expo

Western Union Speaker Preview at Loyalty360 Expo

Send a text Western Union’s Harveer Singh and Lucy Donaldson speak about being a presenter at the 2021 Loyalty Expo in October. Singh and Donaldson spoke with Loyalty360 CEO Mark Johnson about being p...

5 Loka 202112min

Papa John’s Loyalty Program Earning Big Slice of Brand Revenue

Papa John’s Loyalty Program Earning Big Slice of Brand Revenue

Send a text Lisa Hallam is the Senior Director for Loyalty and Consumer Strategy at Papa John’s, the world’s third-largest pizza delivery company with more than 5,500 restaurants in 49 countries and t...

1 Loka 202113min

rue21 Seeing Big Growth with Rewards and Loyalty Efforts

rue21 Seeing Big Growth with Rewards and Loyalty Efforts

Send a text Julia Draper is the Vice President of Marketing at rue21, a leading teen specialty retailer which operates over 650 stores in 45 states. Loyalty360 CEO Mark Johnson spoke with Draper about...

30 Syys 202125min

Loyalty Live - Guy Cierzan, ICF Next

Loyalty Live - Guy Cierzan, ICF Next

Send a text Loyalty360's Mark Johnson interviews Guy Cierzan, ICF Next to discuss the trends in customer loyalty and customer experience, with a focus on current trends in customer loyalty fraud and g...

28 Syys 202114min

Salata Salad Kitchen Rolls Out New App to Freshen Loyalty Program

Salata Salad Kitchen Rolls Out New App to Freshen Loyalty Program

Send a text Allison Cocker is the Communications Manager at Salata Salad Kitchen, a built-to-order salad kitchen with over 80 locations. Loyalty360 CEO Mark Johnson spoke with Cocker about Salata Sala...

24 Syys 202121min

Loyalty Live - Patrick Tripp, Cheetah Digital

Loyalty Live - Patrick Tripp, Cheetah Digital

Send a text Loyalty360's Mark Johnson interviews Patrick Tripp, Cheetah Digital to discuss the trends in customer loyalty and customer experience, with a focus on current trends in customer loyalty fr...

21 Syys 202111min

Quiznos Anchored in Innovation in Loyalty Efforts

Quiznos Anchored in Innovation in Loyalty Efforts

Send a text Mark Lohmann is the president of REGO Restaurant Group, which owns the Quiznos restaurant brand that offers chef-inspired sandwiches, subs, and salads at about 500 locations as well as Tac...

20 Syys 202122min

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