Changing the Direction of Banking: A Q&A with LendingClub® on Personalization and Delivering Customer-Centric Benefits

Changing the Direction of Banking: A Q&A with LendingClub® on Personalization and Delivering Customer-Centric Benefits

Send a text LendingClub® was founded in two unlikely ways. First, it began during the Great Recession of 2007, when banks were not issuing loans because of the economic climate. Second, it started as a Facebook app connecting users with personal lenders. But its model disrupted the personal loan industry. At a time when banks were looking out for their own interests, LendingClub® was working to take care of its members. The company focuses its efforts on developing financial health in i...

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AAA Northeast Focuses on the Person, Not the Vehicle

AAA Northeast Focuses on the Person, Not the Vehicle

Send a text Rahul Chand is the Vice President of Membership Marketing at AAA Northeast, which serves 6.1 million members in Connecticut, Massachusetts, New Hampshire, New Jersey, New York, and Rhode I...

6 Elo 202127min

Toppers Pizza’s Upper Crust Society Designed for Product Addicts

Toppers Pizza’s Upper Crust Society Designed for Product Addicts

Send a text Greg Wold is Vice President of Marketing for Toppers Pizza, which has nearly 70 unit pizza franchises with locations across 12 states. He recently spoke with Loyalty360 CEO Mark Johnson ab...

5 Elo 202128min

Celebrity Cruises Sets Sail on Improved Loyalty Program

Celebrity Cruises Sets Sail on Improved Loyalty Program

Send a text Andrea Shey is Associate Vice President of Loyalty Marketing at Celebrity Cruises, which has 14 ships in more than 300 destinations on all seven continents. Celebrity Cruises was the firs...

2 Elo 202131min

Loyalty360 Loyalty Live - Aaron Mclean, Stuzo

Loyalty360 Loyalty Live - Aaron Mclean, Stuzo

Send a text Loyalty360's Mark Johnson interviews Aaron Mclean, Stuzo to discuss the trends in customer loyalty and customer experience, and the changing industry landscape. Loyalty Live hosts speaker...

30 Heinä 202120min

Loyalty360 Loyalty Live - Sumit Khandelwal, Xoxoday

Loyalty360 Loyalty Live - Sumit Khandelwal, Xoxoday

Send a text Loyalty360's Mark Johnson interviews Sumit Khandelwal, Xoxoday, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape. Loyalty Live hosts ...

27 Heinä 202118min

Firehouse Subs Gives Rewards, Plus Gives Back

Firehouse Subs Gives Rewards, Plus Gives Back

Send a text Matt Olsen is the Director of Digital Guest Experience at Firehouse Subs, which has more than 1,200restaurants in operation. It was founded in Florida in 1994 by brothers and former firefi...

27 Heinä 202119min

Chuck E. Cheese Creating Experiences, Memories for Loyalty Members

Chuck E. Cheese Creating Experiences, Memories for Loyalty Members

Send a text Sherri Landry is the Chief Marketing Officer of CEC Entertainment, which owns the Chuck E. Cheese, Peter Piper Pizza, and Pasqually’s Pizza & Wings brands. Loyalty360 CEO Mark Johnson rece...

26 Heinä 202137min

Loyalty360 Loyalty Live - Susan Frech, Vesta

Loyalty360 Loyalty Live - Susan Frech, Vesta

Send a text Loyalty360's Mark Johnson interviews Susan Frech, Vesta, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape. Loyalty Live hosts speaker...

23 Heinä 202117min

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