Just Culture
Analysis3 Marras 2014

Just Culture

Margaret Heffernan explores why big organisations so often make big mistakes - and asks if the cure could be the aviation industry's model of a "just culture".

In the past ten years, there have been a string of organizational failures - from BP to the banks, from the Catholic Church to Rotherham. In each instance, hundreds, even thousands of people could see what was going on but acted as though they were blind. Silence ensured the problems continued and allowed them to grow.

The conditions that create the phenomenon called "wilful blindness" are pervasive across institutions, both public and private. Wherever there have been cases of organisational failure you typically find individuals who are over-stretched, distracted and exhausted. They cannot see because they cannot think.

Businesswoman and writer Margaret Heffernan argues that the solution is a "just culture"; which means organizations that encourage people to speak up early and often when things go adrift, without fear of being silenced.

Contributors: Alexis Jay, author of the report into child sexual exploitation in Rotherham Ben Alcott, Head of Safety at the Civil Aviation Authority Helene Donnelly, Cultural Ambassador, Staffordshire and Stoke on Trent NHS Trust Bill McAleer, a former safety auditor for General Motors Philip Zimbardo, the psychologist behind the famous Stanford Prison experiment

Producer: Gemma Newby.

Jaksot(389)

We know how to stop knife crime, so why don’t we do it?

We know how to stop knife crime, so why don’t we do it?

In the last five years in the UK, more than 100 children have died from knife wounds. But violence isn't inevitable and evidence shows that we need more mentoring, therapy, family support and police i...

29 Touko 202327min

Lessons from the vaccine task force

Lessons from the vaccine task force

In May 2020 a group of experts came together, at speed, to form the UK’s Vaccine Task Force. Born in the teeth of a crisis, its efforts were responsible for allowing Britain to be among the first cou...

3 Huhti 202329min

Can the Met police change?

Can the Met police change?

How difficult is it for a police force to change? A review of the Metropolitan police by Baroness Louise Casey says racism, misogyny, and homophobia are at the heart of the force. The Met's commission...

27 Maalis 202329min

Is Britain exceptional?

Is Britain exceptional?

Is Britain Exceptional? Historian, author and Sunday Telegraph columnist Zoe Strimpel believes so, and sifts through the layers of Britain’s culture, politics and religious history to find the roots f...

20 Maalis 202328min

King Charles' Challenge

King Charles' Challenge

The Queen’s funeral appeared a resounding reassertion of our enduring commitment to monarchy, but was it a tribute to her rather than the institution? As the coronation approaches, polls suggest suppo...

13 Maalis 202328min

Does it matter who our MPs are?

Does it matter who our MPs are?

Classic theories of representative democracy argue that it’s the representation of ideas not our personal characteristics - such as age, gender, race or class - that should matter. But current debates...

6 Maalis 202328min

The death of globalisation?

The death of globalisation?

Professor Ian Goldin explores globalisation, and asks how far the world is fragmenting politically and economically, and what the consequences of that could be. Since around 1990, with the end of the ...

27 Helmi 202327min

From Brother to Other

From Brother to Other

It’s a year since Russia launched its war in Ukraine; a year that has brought failure, humiliation, defeat and heavy losses on the battlefield, and international isolation. The conflict has impacted t...

20 Helmi 202329min

Suosittua kategoriassa Politiikka ja uutiset

aikalisa
rss-ootsa-kuullut-tasta
tervo-halme
ootsa-kuullut-tasta-2
politiikan-puskaradio
viisupodi
rss-podme-livebox
otetaan-yhdet
et-sa-noin-voi-sanoo-esittaa
rss-vaalirankkurit-podcast
rss-asiastudio
rss-tasta-on-kyse-ivan-puopolo-verkkouutiset
rss-tekkipodi
io-techin-tekniikkapodcast
linda-maria
the-ulkopolitist
rss-polikulaari-humanisti-vastaa-ja-muut-ts-podcastit
rss-kaikki-uusiksi
rss-hyvaa-huomenta-bryssel
rss-merja-mahkan-rahat