080 | Map Your Customer Journey
Brand Master Podcast27 Maalis 2021

080 | Map Your Customer Journey

By the end of this episode, you’ll have an 8-step template to map your customers' journey and design a user experience that will influence your audience to become customers.

👉 Learn more: ⁠https://brandmasteracademy.com/brand-master-podcast/⁠

First, you’ll learn what customer journey mapping is how it impacts your brand strategy, and the way you build your brand.

Next, you’ll learn about the relationship between branding and marketing and how your customer journey map plays a strategic role in aligning these two important strategies.

Next, I’ll give you a very relatable customer journey map example, which will provide clarity for how you can design your user experience.

Then you’ll learn about the importance of the human brand persona before we jump into the 8-step customer journey map framework. And that is your 8-step customer journey map template. Use it to design a user and customer experience that will excite and impress them at every touchpoint on the customer journey.

For more brand strategy resources and downloads visit ⁠https://brandmasteracademy.com/⁠

Jaksot(309)

037 | How To Price Branding

037 | How To Price Branding

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036 | 12 Identities Of Brand Archetypes

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035 | Using Archetypes For Branding

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034 | Introduction To Brand Archetypes

034 | Introduction To Brand Archetypes

In this episode, you’ll learn about the 12 archetypes developed by renowned psychiatrist Carl Jung are taking on increasing significance in modern branding and brand strategy.  👉 Learn more: ⁠https:/...

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033 | Sunny Bonnell: Rare Breed Leaders & Differentiating Your Agency

033 | Sunny Bonnell: Rare Breed Leaders & Differentiating Your Agency

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032 | How To Run A Brand Discovery Session

032 | How To Run A Brand Discovery Session

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031 | Cost vs Price vs Value

031 | Cost vs Price vs Value

Most people can’t distinguish between Costs vs Price vs Value but there is a distinct difference that you need to understand, so you can influence how your prospects see your business and how much the...

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030 | How Much To Charge For Brand Strategy

030 | How Much To Charge For Brand Strategy

When you transition from providing logo design services to brand strategy services, deciding how much to charge and what way to charge takes some work.  In this video, I’ll save you months of trial an...

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