UVP 079: When Pet Owners Walk in at the Last Minute

WORKSHOP ALERT! Work Smarter, Not Harder: Interactive Workshop on Thriving in the Summer of COVID - July 15th at 8pm EDT, 5pm PDT! Learn more here: https://unchartedvet.com/work-smarter-not-harder-interactive-workshop/ This week, Dr. Andy Roark and Stephanie Goss talk about what your options REALLY are when a pet owner walks in right before your veterinary practice closes. How do we handle this (because it is going to happen)?? Let's get into this episode. We are supported by VitusVet! VitusVet is on a mission to help front desk heroes with easy to use technology that reduces phone calls by 70% while boosting revenue. You’ll have more time to do what you love best - help clients and heal pets. The platform includes unlimited 2-way text and picture messaging, digital service and refill reminders, appointment scheduling, a branded practice app, monthly payment plans for clients and checkout tablets that work anywhere. It’s all included and integrates with most PIMS. Uncharted Listeners get 2 months free. Learn more at vitusvet.com/uncharted We are supported by Merchant Cost Consulting! Do you think your business might be overpaying to accept credit cards? Are you confused reading your credit card processing statements? You aren’t alone.. Merchant Cost Consulting has the ability to reduce your credit card processing fees without switching your current payment processor, bank, or practice management software you currently use. Example - if you are currently using Covetrus who integrates with WorldPay all of that would stay the exact same. You simply let the experts at MCC reduce your credit card processing fees to the bottom line, again without changing a single thing. Merchant Cost Consulting can do an initial audit of your statements, present potential savings and recouped fees you are eligible for, and obtain the savings on your behalf. They are compensated ONLY by sharing what they save your business, that is it. If they cannot save you money with your current processor you do not pay them a dime. Go to merchantcostconsulting.com/Uncharted for more information.