Your Research Character

Your Research Character

In this episode, Kate and Laura discuss the one weird trick to doing better customer interviews. Ok, it's not really a trick, but it is weird. When conducting research, interviewers often behave very differently than they would normally, creating a sort of Research Persona or Character that helps them build rapport quickly and get participants to open up and share.

Drink Pairing: Wassail (that's a thing, right?)

Music: The Future Soon by Jonathan Coulton

Jaksot(135)

Complexity

Complexity

In this episode, Kate and Laura overthink everything, as usual, and discuss how to take a feature that seems simple and be a total buzzkill by showing how complicated it really is.  Drink Pairing: Min...

1 Elo 201729min

The New UX Bestiary

The New UX Bestiary

Kate and Laura, having run out of actual topics, decide that designers need a new animal, now that unicorns have been stolen by big, private, profitless companies. This may be proof that Kate and Laur...

18 Heinä 201722min

Tips for Working with Teams

Tips for Working with Teams

Kate and Laura begrudgingly tolerate each other for just long enough to tell you how to work better with other people. Also, there's some stuff about how people and teams change each other, but it's n...

3 Heinä 201729min

A Few of Our Favorite Tools

A Few of Our Favorite Tools

After a few podcasts talking about things they don't like, Kate and Laura decide to be slightly more positive and discuss a few tools that make their work lives easier. Besides booze. Drink Pairing: T...

13 Kesä 201731min

What Makes a Tool Bad?

What Makes a Tool Bad?

Kate and Laura discuss whether some commonly misunderstood tools and frameworks (Surveys? Agile?) are bad or just really misunderstood a lot of the time. Drink Pairing: Shot of Jager

30 Touko 201727min

Stop Designing (and building) Everything!

Stop Designing (and building) Everything!

In this episode, Kate and Laura go off on several tangents about why everything does not have to be designed and built from scratch by your organization. Seriously, you're not making artisanal, locall...

9 Touko 201726min

Collaborative Design

Collaborative Design

In this episode, Kate and Laura fight about what it means to design things collaboratively and the ways in which everybody seems to screw it up. Hint: collaborative design does not mean everybody make...

25 Huhti 201728min

4 Possibly Useful Skills for Designers

4 Possibly Useful Skills for Designers

Kate and Laura really don't like to be told what to do. That's why they get annoyed when people declare "Designers should really be able to..." In this episode, we discuss the pros and cons of designe...

4 Huhti 201729min