The Human Risk Podcast29 Huhti 2023

Jenny-Joy Kreindl on Leadership Communication

What’s the difference between a leader that communicates well and one that doesn’t?

We’ve all seen examples of leaders who are terrible at communicating — whether it’s politicians that can’t find the right words or those nightmare bosses who fail to read the room. If you’ve watched any of the recent clips on social media of insensitive bosses communicating really badly, then this episode is your antidote.

My guest is Jenny-Joy Kreindl. She’s the managing partner of Talent & Leadership Solutions, a boutique consultancy based in Switzerland. Jenny specialises in human-centric communication, and she is interested in the psychology of choice and how language can influence decision-making. In a previous life, she's had a broad career, initially training as an actress and finally working at UBS — where I met her — managing a sales team. She's also a qualified coach.

In our discussion, we explore the importance of effective communication strategies in leadership and sales tactics. Jenny shares practical examples of how we can all — whether we're in leadership positions or not — improve our communication skills.

We also explore the impact of government communication during the COVID pandemic and how it affected public opinion and behavior. Jenny also shares her personal experiences and observations, including her experience of using train and plane travel as an opportunity to connect with senior executives.

For more on Talent & Leadership Solutions - https://www.talentandleadership.com/

For more on Jenny - https://www.talentandleadership.com/about/

For more on the Make It Click model - https://www.make-it-click.com/model/

You can hear Jenny’s colleague Sigfried Höhnle talking about positive leadership on the show here: https://www.humanriskpodcast.com/dr-sigi-hoenle-on-positive-leadership/

For more on my book ‘Humanizing Rules: Bringing Behavioural Science to Ethics & Compliance’ visit: https://www.human-risk.com/humanizing-rules-book

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(368)

Ruth Steinholtz on Ethical Cultures

Ruth Steinholtz is the founder of AretéWork, a company that advises on how to build sustainable effective ethical cultures in organisations. She was formerly General Counsel of Borealis and has autho...

15 Joulu 201950min

Dr Roger Miles on Conduct Risk - what is it & how can we manage it?

Dr Roger Miles is an expert in Conduct. In this episode, I explore with him what that means and how he came to specialise in it. Using stories ranging from Reality TV shows, to the 1902 Hanoi Rat P...

7 Joulu 201951min

Tom & Christian's 2nd Human Risk Talk

In this episode, I'm joined again by co-host Tom Hardin. Together we explore Human Risk related stories we've come across that we think are worth diving into in more detail.You can hear Tom's story i...

28 Marras 201936min

Ricardo Pellafone on why Compliance Design isn't an oxymoron

In this episode, I speak to Ricardo Pellafone, the founder of The Broadcat, a Compliance Design Company. He describes himself as "a startup founder focused on making law accessible to non-lawyers thr...

20 Marras 201949min

Tom & Christian's Human Risk Talk

In this episode, I'm launching a new recurring feature on the podcast.In these Human Risk Talks, I'll be joined by co-host Tom Hardin and together we'll explore Human Risk related stories we've come a...

7 Marras 201931min

Tom Hardin on his experience as FBI Informant Tipper X

How does someone become an FBI informant? That's the story my guest Tom Hardin shares with me on this re-recorded episode. Tom and I originally spoke in 2019, but we thought we'd re-record the episo...

31 Loka 201952min

Professor Yuval Feldman on why we should write rules for good people not bad people

We have laws to protect us from the actions of 'bad' people. But why might writing laws for 'bad' people actually be a bad idea? That's what my guest, Professor Yuval Feldman, asks in his research an...

11 Loka 201939min