The Human Risk Podcast28 Touko 2023

Dr Bettina Palazzo on Compliance Communication

What’s the most effective way to communicate rules and influence humans to comply with them? On the face of it, just telling people what to do seems like a sensible approach. But what about when those rules have a qualitative component, where people need to do things to a particular standard — for example, behave in an ethical manner — or where it’s not possible to monitor what they’re doing?

In those cases, just telling people what to do is far less likely to work as we risk only finding out once it’s too late. We need an alternative approach.

My guest on this episode is Dr Bettina Palazzo. She’s a business ethics consultant who helps companies to improve their integrity culture and bring a fresh perspective to compliance and ethics. Or, to put it another way, she helps people who are responsible for mitigating human risk to engage their audiences.

In our discussion, Bettina emphasizes the need for companies to prioritize ethics in all aspects of business, as well as the importance of creating individualized codes of conduct and focusing on the client experience and employee journey of compliance.

Bettina also tells me about "ethics scripting" for employees to have a clear response in difficult ethical situations and the need for clear policies in grey areas of decision-making.

She also introduces her Compliance Influencer program: https://compliance-influencer.com/

To learn more about Bettina: https://bettinapalazzo.com/en/home/

In our discussion, I mention a ‘readability’ measure in Microsoft Word: https://support.microsoft.com/en-us/office/get-your-document-s-readability-and-level-statistics-85b4969e-e80a-4777-8dd3-f7fc3c8b3fd2

For more on my book ‘Humanizing Rules’: https://www.human-risk.com/humanizing-rules-book

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(368)

Chloé Valdary on The Theory of Enchantment

How can watching Disney movies, help create more inclusive environments? The answer is in the word Enchantment.On this episode, I'm speaking to Chloé Valdary, the founder of an organisation called Th...

26 Syys 20241h 4min

Morgan Hamel on Moral Polarization

How does moral polarization challenge even the most well-intentioned leaders?In this episode, I speak with Morgan Hamel, who talks frankly about her journey from working in business ethics to launchin...

21 Syys 20241h 8min

Chloé Valdary, Morgan Hamel & Peter Stein on De-Polarized Diversity, Equity & Inclusion

What do you think of when you hear the words Diversity, Equity & Inclusion (DE&I)? If it's something negative, then this is the episode for you; because I'm exploring how we can transform DE&I from so...

14 Syys 202455min

Matt Ottley on Neurodiversity and Creativity

How does neurodiversity impact creativity? On this episode, I explore the challenges of mental health and how it can be both a driver of astonishing creativity and the cause of significant pain. I bel...

7 Syys 20241h 8min

Sharon O'Dea on Navigating the Digital Workspace

What makes a digital workplace truly effective? In this episode, I talk to Sharon O'Dea, co-founder of Lithos Partners, about the intricacies of navigating the digital workplace.Sharon brings her weal...

30 Elo 20241h 2min

Announcing the Decision-Making Studio Podcast

Introducing the Decision-Making Studio Podcast If you’re a regular listener to the show, you’ll know that it’s all about the risks of human decision-making. I try to bring you guests who can help us t...

27 Elo 20245min

Danielle Letayf on building a community

How can passion and irritation lead to innovation and community building? In this episode, my guest is Danielle Letayf, the founder of Badassery, a dynamic community designed for unconventional though...

24 Elo 20241h 5min

Professor Shannon Vallor on the AI Mirror

What if we saw Artificial Intelligence as a mirror rather than as a form of intelligence?That’s the subject of a fabulous new book by Professor Shannon Vallor, who is my guest on this episode.In our d...

16 Elo 20241h 10min