The Truth About eNPS and Employee Engagement With Lattice’s Colby Nesbitt (#49)
Voices of HR13 Kesä 2024

The Truth About eNPS and Employee Engagement With Lattice’s Colby Nesbitt (#49)

Many assumptions about what works, and what doesn't, in HR no longer hold true. So where do you turn? Data. HR analytics and other forms of data can help you make smarter hires, drive employee engagement and make better strategic decisions that will move your organization forward. To help you make sense of key people metrics, we've called in Colby Nesbitt, the head of people analytics at Lattice.

Highlights

[5:09] Key questions in HR that data can help answer

[6:59] Employee engagement and eNPS

[15:57] The difference between eNPS and engagement survey data

[18:37] Using data strategically for DEI

[22:43] Leveraging data for strategic HR initiatives

[24:16] Getting started with HR analytics for small to medium-sized businesses

[28:09] Addressing sources of friction in the workplace

[38:54] Interpreting and comparing/benchmarking engagement data

[42:41] Maturity in HR analytics

[43:41] AI and the future of people analytics


Guest Bio

Colby Nesbitt, Head of People Analytics, Lattice

Colby Nesbitt leads the People Analytics team at Lattice, an HR software company that helps companies drive high performance and engagement. For over a decade, she has used analytics to help organizations hire, assess, develop, and retain their most valuable talent. Before joining Lattice, she worked at Twitter and consulted for organizations across the federal government and military. Colby has a PhD in industrial organizational psychology and has published research on leadership, engagement, and the changing nature of work.


Links

https://www.linkedin.com/in/colby-kennedy-nesbitt-phd-0824b979/

https://lattice.com/

https://lattice.com/blog/survey-templates-to-help-you-go-deeper-into-your-employee-experience

https://lattice.com/university

https://lattice.com/community/rfh

https://tinyurl.com/26th5r5v (“The Ultimate Question 2.0” by Fred Reichheld)

https://experience.dropbox.com/resources/a-guide-to-managing-remote-teams

https://www.hubspot.com/diversity/report

https://www.comparably.com/

https://www.hrmorning.com/articles/hr-data-dilemma/

https://www.hrmorning.com/articles/start-tracking-your-enps/


Berta Aldrich’s best-selling book, Winning the Talent Shift, is available on Amazon https://www.amazon.com/dp/1119768713

We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at podcast@hrmorning.com.

If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support.

Thank you for listening. Remember to subscribe and follow us so you never miss an episode!

Voices of HR is brought to you by HRMorning.com.


Jaksot(55)

The Future Of Hiring In Manufacturing with Joanne Taylor, VP of Operations, Clear Employer Services (#38)

The Future Of Hiring In Manufacturing with Joanne Taylor, VP of Operations, Clear Employer Services (#38)

HR pros in the manufacturing industry can attract and retain talent by measuring and delivering data that backs up HR’s effectiveness. Joanne Taylor, Vice President of Operations for Clear Employer Se...

29 Marras 202339min

HR Outsourcing Is Your Friend, Not Your Enemy with Hema Crockett of Gig Talent (#37)

HR Outsourcing Is Your Friend, Not Your Enemy with Hema Crockett of Gig Talent (#37)

HR consultants and leadership coaches are resources that should be leveraged to help your team, reduce your workload and help you succeed. As Hema Crockett, the co-founder of Gig Talent, tells us, the...

15 Marras 202341min

Wipe Out Workplace Bullying: How HR Can Make It Happen with Dr. Gary Namie and Law Professor David Yamada (#36)

Wipe Out Workplace Bullying: How HR Can Make It Happen with Dr. Gary Namie and Law Professor David Yamada (#36)

Federal laws are on the books that require physical safety and prohibit harassment and discrimination on the job. However, handling complaints that accuse managers, or even executives, of being disres...

1 Marras 202357min

Creating Culture Champions In Your Organization with VaynerMedia’s Chief Heart Officer, Claude Silver (#35)

Creating Culture Champions In Your Organization with VaynerMedia’s Chief Heart Officer, Claude Silver (#35)

Consciously building a culture of kindness and empathy may be the key to attracting and retaining high-performing talent for the long haul. Berta Aldrich: “So tell us about what these culture champion...

18 Loka 202346min

How Citizens Financial Aligns Vision, Brand, and Culture to Serve Customers, Colleagues, and Community (#34)

How Citizens Financial Aligns Vision, Brand, and Culture to Serve Customers, Colleagues, and Community (#34)

Susan LaMonica on brand and culture: The most successful companies, over a sustained period of time, have alignment of all of their different elements. When you think about brand and culture and facin...

4 Loka 202340min

People, Not Machines: The 5 Drivers of Employee Performance w/ Jason Lauritsen, Author of “Unlocking High Performance” (#33)

People, Not Machines: The 5 Drivers of Employee Performance w/ Jason Lauritsen, Author of “Unlocking High Performance” (#33)

Jason Lauritsen on Employee Performance: What you’ve experienced is a production style of management that was born out of the Industrial Revolution in an era where we were taking people off the farm, ...

27 Syys 202356min

HR’s Guide To The Freelance Revolution With Shai-Lee Spigelman of Fiverr Pro (#32)

HR’s Guide To The Freelance Revolution With Shai-Lee Spigelman of Fiverr Pro (#32)

Many businesses are tapping into the specialized knowledge and experience of freelancers, consultants, and independent contractors to complete key projects. While freelancers bring needed expertise an...

20 Syys 202342min

Create A More Resilient Organization With Mentimeter's Chief People & Culture Officer, Anna Gullstrand (#31)

Create A More Resilient Organization With Mentimeter's Chief People & Culture Officer, Anna Gullstrand (#31)

Maintaining an environment where your employees are confident about speaking up, taking risks, and adapting to change is just as critical in good times as it is during challenging times. The key is to...

13 Syys 202341min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
hyva-paha-johtaminen
ostan-asuntoja-podcast
rss-rahamania
herrasmieshakkerit
rss-rentotapaus
rss-seuraava-potilas
rss-sami-miettinen-neuvottelija
rahapuhetta
kultaiset-hoitajat
rss-lahtijat
rss-startup-ministerio
rss-tarkeista-asioista-2
rss-lain-elamaa
rss-markkinointiradio
rss-sisalto-kuntoon
rss-asiakaskokemusklubi