EP110: Boutique Business Needing Content Compliance

Steve and Marijn are joined today by a Guest who brings many questions about UK financial compliance. In this episode, we wanted Laura Madden to tell us what her customers need from their content management. We investigate solutions for typical problems the UK small business financial industry needs from a cloud service.

Marijn dives in immediately, talking about some cool solutions, but soon understands that small business needs their cloud solution to deliver good value... maybe best describe them as cheap... So, we work on solutions for auditing, controlling, and tracking content and information that are all out of the box.

We take questions from Laura about distributing and managing compliance contact, mainly completed through emails to external parties for a small business. So, the first question was about maintaining control of the document when it is moving around so many people, many of whom are outside your control.

We then consider the ability to maintain the immunity of that content when agreements or decisions are made against the content.

Audit soon raises its head and needs to ensure that evidence exists to confirm decisions made with compliance officers and regulators with minimal effort.

We touch on feedback loops, why external survey tools might not be the best solution, and where M365 forms could provide a safe way to collect feedback or decide on specific questions.

Eventually, we get to taste 2 whiskies from the same distillery with 7 years of difference to understand if the extra time in the barrel adds tasty value when it adds so much cost.

Steve announces a new Sponsorship with Cloudally, a company supporting businesses with Cloud backup solutions, more on that in future episodes and Marijn finishes off with a great ending and a request to complete Spotify comments as a Lady’s Understanding or a Gentlemen’s Agreement.