Ep 15: The Ins and Outs of Customer Cancel Calls

Ep 15: The Ins and Outs of Customer Cancel Calls

In this episode, Allan answers the following questions: 1. Should I charge my customers a cancellation fee? 2. Should I have contracts with my customers? 3. What are some ways that I can enforce the contract without getting bad reviews? 4. When should I enforce contracts? 5. How do I save a customer from canceling whether they are in contract or not? For the latest from Allan, give him a follow on Instagram! https://www.instagram.com/realallandraper/ And check ...

Jaksot(169)

Ep 9: Q&A-A Little of This and a Little of That

Ep 9: Q&A-A Little of This and a Little of That

Want to learn how to encourage employees to act like owners? In this episode, Allan answers questions ranging from which software he uses to how to incentivize technicians. This is a great listen be...

23 Syys 202033min

Ep 8: How to Keep More of Your Customers

Ep 8: How to Keep More of Your Customers

In this episode Allan sits down with David Gilmer, an operations expert, to discuss specific steps you can take to decrease your cancellation percentage. They also discuss ways to get technicians to ...

16 Syys 202047min

Ep 7: Hiring a D2D Marketing Company for My PCC and the Dangers of Building to Sell.

Ep 7: Hiring a D2D Marketing Company for My PCC and the Dangers of Building to Sell.

In this episode, Allan sits down with Coleman Spaulding to discuss the goods and bads of hiring a 3rd party door-to-door marketing company. Make sure to listen until the end as the discussion takes a...

9 Syys 20201h 5min

Ep 6: Increase Net Profit Without Increasing Sales

Ep 6: Increase Net Profit Without Increasing Sales

In this episode, PCO/ business guru Chad Moreschi joins Allan to address some specific ways to increase net profit without increasing gross revenue.For the latest from Allan, give him a follow on Inst...

2 Syys 20201h 4min

Ep 5: The Beginning of a Journey of a New PCO

Ep 5: The Beginning of a Journey of a New PCO

Allan sits down With Patrick Hocker, founder of Blue Bird Pest Solutions, a PCC that Patrick recently launched. Allan and Patrick discuss a lot of the issues confronting a new bug biz. For the latest ...

26 Elo 202055min

Ep 4: Door-to-door Sales - Is it a Good Fit for My PCC?

Ep 4: Door-to-door Sales - Is it a Good Fit for My PCC?

Guest Brent Draper walks us through the last 15 years that he spent in door-to-door sales and answers the question “what should I do to get started selling pest control door-to-door?” For the latest f...

18 Elo 202057min

Ep 3: Marketing is for the Birds...and the Bugs

Ep 3: Marketing is for the Birds...and the Bugs

Dan Christensen, owner of Morningdove Marketing and Averse Pest Control, walks us through the basics of digital marketing for the PCO. Dan discusses the importance of having a website at any budget a...

12 Elo 202058min

Ep 2: What the Financial Statements?!

Ep 2: What the Financial Statements?!

In this episode, Allan speaks with Tyler Hinkson a PCC owner and financial guru who has an MBA with an emphasis on finance and operations. Tyler gives a great overview of some basic financial terms an...

5 Elo 20201h 10min

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