Exceeding Taproom Guest Expectations

Exceeding Taproom Guest Expectations

Inspired by a recent CBP thread, this session will discuss how to not only set guest expectations, but to go above and beyond. We will dive into staff training, customer interactions, and strategies you can implement to create the most memorable and profitable experience.


This conversation features:

Casey LeFever (4 Noses Brewing)

Erica Baca (Coal Mine Ave Brewing Company)

Jim Christian (Savannah River Brewing Company)

Nick Rainey (Triptych Brewing)

Tiare Austin (Walking Stick Brewing)


Join us in-person for CBP Connects | Half workshop, half networking

Milwaukee, WI | June 19-21, 2023

Grab your spot now at https://cbpconnects-milwaukee.eventbrite.com/

Jaksot(468)

CBP Stories - Building the 1st Female Lead & 1st Craft Brewery in Rwanda w/Jessi Flynn (Kweza)

CBP Stories - Building the 1st Female Lead & 1st Craft Brewery in Rwanda w/Jessi Flynn (Kweza)

CBP Stories showcase individual members who have an inspiring story to tell. Jessi Flynn is the Managing Director and Head Brewer of Kweza Craft Brewery, the first female lead and the first craft bre...

10 Maalis 20211h 1min

Voices of Discrimination, Part One

Voices of Discrimination, Part One

We will be hosting a series of live events to draw attention to discrimination in Craft Beer. These events will include a spoken word reading of anonymous experiences followed by a speaker who will sh...

10 Maalis 202142min

Stolen from the Music Industry

Stolen from the Music Industry

This conversation features: Betsy Lay - Lady Justice Brewing Britt Teusink - FrameShift Fermentation Kelly Quinn - Brioux City Brewery Mike Lock - Broken Goblet Brewing Tristan Brown - Pontoon Brewin...

9 Maalis 20211h 2min

CBP Stories - From Sidelines to Sightlines with Bryan Roth (Good Beer Hunting)

CBP Stories - From Sidelines to Sightlines with Bryan Roth (Good Beer Hunting)

CBP Stories showcase individual members who have an inspiring story to tell. Bryan Roth has written about the beer industry for almost a decade, reporting on business, cultural, and personal stories....

3 Maalis 20211h 3min

Craft Beverage Expo Preview: The Effects of COVID-19 on Packaging

Craft Beverage Expo Preview: The Effects of COVID-19 on Packaging

Thank you to our partner, Craft Beverage Expo & Distribution Conference, who helped to organize today's panel. Please visit their website, www.craftbeverageexpo.com, to learn more and register for th...

25 Helmi 202159min

Things We Don't Say IPA: Craft Beer for Mental Health

Things We Don't Say IPA: Craft Beer for Mental Health

www.ThingsWeDontSay.beer The THINGS WE DON’T SAY IPA project was created to help shift how we approach mental health by encouraging people to talk about their experiences and feelings, both good and ...

24 Helmi 20211h 5min

The LGBTQIA+ Experience in Craft Beer

The LGBTQIA+ Experience in Craft Beer

This conversation features: Bryan Van Den Oever - Red Bear Brewing Company Holly Regan - Freelance Journalist Michele Wonder - Perfect Pour Services Rachael Engel - Bosk Brew Works www.CraftBeerProf...

23 Helmi 20211h 4min

Why Branding Matters In The Craft Brewery World with Marcus Ohanesian (Perfect Evolution)

Why Branding Matters In The Craft Brewery World with Marcus Ohanesian (Perfect Evolution)

Marcus Ohanesian is the Owner & Designer of Perfect Evolution & Design/Marketing Manager at Timberyard Brewing Company. www.CraftBeerProfessionals.org

18 Helmi 202158min

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