155: Everything You Know About Content Marketing is Wrong, with Des Traynor of Intercom

155: Everything You Know About Content Marketing is Wrong, with Des Traynor of Intercom

In 2011, four lads from Dublin were running a successful business that let programers and engineers know when a user encountered a problem with their program. The problem was that none of them were particularly interested in the world of programming errors. Instead, they found their passions centered on why it was so difficult for online businesses to talk to customers. They didn't know it at the time, but they were about to reinvent the concept of content marketing. So Des Traynor and his three co-founders sold their successful business, packed their bags, and moved to sunny California. "We were four Irish founders and basically our previous company, we had already done the bootstrapping thing. ... When we were going through this change of business and this change of approach, we said, 'What's the opposite of running a bootstrapped business off the north side of Dublin?' Well that's come to Silicon Valley and raise a million dollars, and that's what we did," Traynor says. It turned out to be the right move, as the company that now known as Intercom raised more than $160 million in the past six years, building a customer base of over 17,000 customers, and making over $50 million in revenue. Their mission was simple: to make online businesses feel less like talking to a robot and feel more personal instead. The solution to that was to help businesses talk to their customers through their own websites and apps instead of the usual mish-mash of emails, texts, and phone calls. Intercom built its reputation and customer base through the power of content marketing, but in a way that might surprise you. Instead of following the traditional strategy of hiring a content team, focusing on SEO and backlinks, and churning out at as much content as possible, Intercom went in the completely opposite direction and developed a unique content strategy that led their business to go viral within the startup community, while building a beloved brand. "We're not one of those people that do all that black hat stuff. I really, really hate that. We had a recommendation recently to go post on discussions.apple.com and write a piece that links back to your site, and it was just so puke-worthy. I could never get excited about gamifying the Google algorithm and building the business on such a messy, fragile house of cards," Traynor says. Traynor goes in-depth with us in this episode about why the conventional content marketing strategy doesn't work anymore, and how to really get your message across. In this week's episode you will learn: How to move quickly and stay lean while managing an international team Where to find top-tier talent for your startup, no matter where you are A sly way to make your business go viral No to SEO! The biggest mistakes marketers make when using SEO Why you don't need a content marketing team to get half a million page views per post & so much more!

Jaksot(580)

506: I Ignored Investors and Built a $975M Company | Joe Thomas

506: I Ignored Investors and Built a $975M Company | Joe Thomas

An investor told Joe Thomas and his co-founders that they could exit to Salesforce for millions if they made their video recording software for sales teams. Thomas and his co-founder said no. Instead, they built Loom into a globally used tool with five million users in 230+ countries. In November of 2023, Atlassian acquired Loom for $975 million. Learn how Thomas trusted his gut and made Loom a must-have for the digital workforce.  In this episode, you’ll learn:  The 8-year overnight success story of building Loom   Loom’s key differentiator in the market  How to not bury the lede of your product market fit  Why early-stage founders need to maximize their learnings The value of a weekly Sunday dinner About making a product customers will like and pay for The product-led growth trap  Why every 90 days are different as an entrepreneur  How Thomas monetization Loom  To create a max diff survey for product upselling Choosing the uncertain path  And much more product development advice… Who do you want to see next on the podcast? Comment and let us know! And don't forget to leave us a 5-star review if you loved this episode. If you’re looking to start your own business, download our FREE 500 Winning Product Ideas Guide to kickstart your entrepreneurship dream.  Speak with our friendly course experts to get clarity on the next steps for your idea, business or career. You will get tailored insights from results achieved by our proven practitioners as well as thousands of students. Book a call now...  For more Foundr content, follow us on your favorite platform:  Foundr.com Instagram YouTube Facebook X LinkedIn Magazine

5 Huhti 202444min

505: “The Bear” Inspired Restaurant Owner on Anger as Fuel | Will Guidara

505: “The Bear” Inspired Restaurant Owner on Anger as Fuel | Will Guidara

How do you go from dead last to the No. 1 restaurant in the world? By channeling your anger. Listen to Nathan Chan and restaurateur-founder Will Guidara discuss the strategy behind making Eleven Madison Park into an icon and the stories that inspired the hit television show The Bear.  In this episode, you’ll learn:  How Guidara went from restaurateur to consultant founder Why he gamified everything for his team About the fueling power of anger Why coming in last changed everything for Guidara To invest in unscalable things  The story that inspired an iconic TV scene Off-brand ideas will bring your customers joy Why hospitality is competition-proof  About an online business with impeccable hospitality The value of spending time with your customers About the “one push-up” mentality  And much more customer service advice… Click here to start your business for $1. You’ll get all-access foundr+, where you’ll find more in-depth, proven strategies from founders like our guest today and support and advice from our global community of 30,000 founders. Who do you want to see next on the podcast? Comment and let us know! And don't forget to leave us a 5-star review if you loved this episode. Wait, there's more… If you enjoy the Foundr Podcast, check out our free trainings. Get exclusive, actionable advice from some of the world's best entrepreneurs.  Speak with our friendly course experts to get clarity on the next steps for your idea, business or career. You will get tailored insights from results achieved by our proven practitioners as well as thousands of students. Book a call now...  For more Foundr content, follow us on your favorite platform:  Foundr.com Instagram YouTube Facebook Twitter LinkedIn Magazine

29 Maalis 202445min

504: The State of Email Marketing in 2024 | Email Expert Chase Dimond

504: The State of Email Marketing in 2024 | Email Expert Chase Dimond

Email is still the highest converting and cheapest marketing channel for ecommerce. But how can you scale your program, protect against unsubs, and stay engaged with your audience? Ecommerce email marketer Chase Dimond returns to the podcast for a state of email marketing in 2024, including what AI tools are helping brands reach their audience efficiently. Dimond is an ecommerce email marketer and partner at Structured. Since launching in June 2018, Structured has helped clients send over a billion emails, resulting in over $150 million in email-attributable revenue.  In this episode, you’ll learn: Why email accounts for up to half of ecommerce revenue  7 steps to set up your email marketing program  Why email only converts if you have good leads coming through How frequently you should send emails  Why a preference page will save unsubscribes  Frequency vs variety  Why you should allow people to self-select  About AI email tools  Dimond’s AI hacks for scaling content  What is predictive analytics  And more email marketing advice… Who do you want to see next on the podcast? Comment and let us know! And don't forget to leave us a 5-star review if you loved this episode. Wait, there's more… If you enjoy the Foundr podcast, check out our free trainings. Get exclusive, actionable advice from some of the world's best entrepreneurs.  Speak with our friendly course experts to get clarity on the next steps for your idea, business or career. You will get tailored insights from results achieved by our proven practitioners as well as thousands of students. Book a call now...  For more Foundr content, follow us on your favorite platform:  Foundr.com Instagram YouTube Facebook Twitter LinkedIn Magazine

22 Maalis 202440min

503: The Billion Views YouTuber You’ve Never Heard Of | Justin Flom

503: The Billion Views YouTuber You’ve Never Heard Of | Justin Flom

From the age of two, Justin Flom has performed magic tricks. But the trick he never expected to do was turn a performance career into a social entertainment empire. In 2020, the pandemic forced Flom to go all-in on the internet, and within three months, he hit six figures in revenue. In this episode, Flom reveals how he approaches his content creation, which has amassed 30 billion views on YouTube, Facebook, and TikTok. Surprisingly, his success started by making himself disappear.   In this interview, you’ll learn: Why Flom’s real job is a data analyst  How to make swipe-feed algorithm content  Why everything is about the opening shot  What does “barrier to exit” mean for social Why Flom is the #2 creator on YouTube behind Mr. Beast Why anonymity is Flom’s strategy  Views vs. reach  TikTok’s secret creator test  The importance of watch time percentage  How he lost his TikTok account twice  And much more short-form content strategy… Who do you want to see next on the podcast? Comment and let us know! And don't forget to leave us a 5-star review if you loved this episode. Wait, there's more… If you enjoy the Foundr podcast, check out our free trainings. Get exclusive, actionable advice from some of the world's best entrepreneurs.  Speak with our friendly course experts to get clarity on the next steps for your idea, business or career. You will get tailored insights from results achieved by our proven practitioners as well as thousands of students. Book a call now...  For more Foundr content, follow us on your favorite platform:  Foundr.com Instagram YouTube Facebook Twitter LinkedIn Magazine

15 Maalis 20241h 9min

502: Stop Sending Thank You Cards with Products | Anaita Sarkar

502: Stop Sending Thank You Cards with Products | Anaita Sarkar

Including thank you cards in your packaging could hurt your business. Find out why from Hero Packaging’s Anaita Sarkar as she discusses the myths around sustainable and eco-friendly packaging with Nathan Chan. Plus, she’ll share advice from starting two companies from scratch, covering TikTok marketing, packaging, demand generation, and more. Sarkar is the CEO and co-founder of Hero Packaging, author of Sell Anything Online, and ecommerce advisor.  In this episode, you’ll learn: Anaita’s backstory from accountant to eBay seller to founder  About her book, Sell Anything Online Anaita’s sales formula  Why TikTok is the best way to get brand awareness  Her 15-minute TikTok creation strategy  Why your bio link needs multiple pathways That you don’t need to show your face in content Why sustainable packaging is easier than it seems About the thank you card debate The importance of demand and cash flow How to not get overwhelmed with AI tools And much more small business advice…  Who do you want to see next on the podcast? Comment and let us know! And don't forget to leave us a 5-star review if you loved this episode. Wait, there's more… If you enjoy the Foundr podcast, check out our free trainings. Get exclusive, actionable advice from some of the world's best entrepreneurs.  Speak with our friendly course experts to get clarity on the next steps for your idea, business or career. You will get tailored insights from results achieved by our proven practitioners as well as thousands of students. Book a call now...  For more Foundr content, follow us on your favorite platform:  Foundr.com Instagram YouTube Facebook Twitter LinkedIn Magazine

8 Maalis 202440min

501: Neil Patel Thinks Free Products Are the Best Marketing Tactic

501: Neil Patel Thinks Free Products Are the Best Marketing Tactic

Marketing is expensive. But you can get your brand in front of people much cheaper–by giving something away for free. In Neil Patel’s return to the podcast, he’ll share lessons from years of marketing consulting and explain why free products are cheaper for your business in the long run. If you haven’t seen Patel on social media, he’s the co-founder of Crazy Egg and Hello Bar and helps companies like NBC, GM, HP, and Viacom grow their revenue. In this episode, you’ll learn: How to generate leads using referrals  Why Neil believes “growth at all costs” is wrong How to prioritize profitability in your business  That giving away a free product works  How to make marketing financially viable Patel’s AI tools for data and content production  Why AI isn’t a magic solution to business problems What’s difficult about implementing AI And much more marketing and AI advice…  *This interview was part of the Foundr Ecomm-AI Summit that took place October 23 - 25, 2023.  Who do you want to see next on the podcast? Comment and let us know! And don't forget to leave us a 5-star review if you loved this episode. Wait, there's more… If you enjoy the Foundr podcast, check out our free trainings. Get exclusive, actionable advice from some of the world's best entrepreneurs.  Speak with our friendly course experts to get clarity on the next steps for your idea, business or career. You will get tailored insights from results achieved by our proven practitioners as well as thousands of students. Book a call now...  For more Foundr content, follow us on your favorite platform:  Foundr.com Instagram YouTube Facebook Twitter LinkedIn Magazine

2 Maalis 202438min

500: Horror Stories and Surprises from 500 Interviews | Nathan Chan AMA

500: Horror Stories and Surprises from 500 Interviews | Nathan Chan AMA

Forgetting to hit record, the power going out, meeting heroes, and gaining friends. 500 episodes in, and Nathan Chan is still hungry for the next open-book conversation. In a special 500th episode of the Foundr Podcast, Chan lays everything on the table for a special AMA (ask me anything) from his favorite founders–YOU!  In this episode, you’ll learn:  The workplace horror story that shaped Nathan The origin of the podcast  What makes the best and worst interview guest  About successful founders who’ve started from nothing  Awkward and funny moments from 500 podcast episodes The most common advice from guests  How Nathan got comfortable in front of the camera Nathan’s daily routine and habits  Ecommerce advice from Nathan And much more behind the scenes of the podcast… Who do you want to see next on the podcast? Comment and let us know! And don't forget to leave us a 5-star review if you loved this episode. Wait, there's more… If you enjoy the Foundr podcast, check out our free trainings. Get exclusive, actionable advice from some of the world's best entrepreneurs.  Speak with our friendly course experts to get clarity on the next steps for your idea, business or career. You will get tailored insights from results achieved by our proven practitioners as well as thousands of students. Book a call now...  For more Foundr content, follow us on your favorite platform:  Foundr.com Instagram YouTube Facebook Twitter LinkedIn Magazine

23 Helmi 202443min

498: He Lost Millions in Facebook Stock Then Built a $300M Tech Company | Noah Kagan

498: He Lost Millions in Facebook Stock Then Built a $300M Tech Company | Noah Kagan

If Noah Kagan hadn’t gotten fired at Facebook, his stock would be worth millions. But he wouldn’t have it any other way. In his return to the podcast, Kagan and Nathan Chan commiserate over shared founder struggles, hot takes on entrepreneurship, and how to get out of the way of your own success.  Noah Kagan founded AppSumo, a digital marketplace where you can discover, buy, and sell the products you need to grow your business. He’s also the author of the book Million Dollar Weekend and runs a popular YouTube channel with a million subscribers.  In this interview you’ll learn:  Kagan’s notorious firing from Facebook Overcoming his fears as a CEO How to get a connection with anyone Why Kagan and Chan are jealous of Alex Hormozi How to make a business on a weekend Why sticking with a business is so hard The importance of three customers in 48 hours Examples of ripe industries to start a business And many more entrepreneurship hot takes… Who do you want to see next on the podcast? Comment and let us know! And don't forget to leave us a 5-star review if you loved this episode. Wait, there's more… If you enjoy the Foundr podcast, check out our free trainings. Get exclusive, actionable advice from some of the world's best entrepreneurs.  Speak with our friendly course experts to get clarity on the next steps for your idea, business or career. You will get tailored insights from results achieved by our proven practitioners as well as thousands of students. Book a call now...  For more Foundr content, follow us on your favorite platform:  Foundr.com Instagram YouTube Facebook Twitter LinkedIn Magazine

16 Helmi 20241h 5min

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