How I created the most successful agency of the 90’s - Rupert Howell, HHCL & Partners
Uncensored CMO19 Touko 2021

How I created the most successful agency of the 90’s - Rupert Howell, HHCL & Partners

Rupert Howell is one of the founders of the advertising agency HHCL & Partners famous for campaigns for Tango, The AA, Ronseal, First Direct and Go amongst to name just a few. They were awarded ‘Agency of the Decade’ by Campaign in the 1990’s and experienced phenomenal growth for over a decade before being sold to Chime.

We covered so much ground in this bumper 2 hour episode, so here's the list of what we touched upon:

  • How Rupert made HHCL the best agency of the 90’s
  • Ruperts New Business Mantra – Honesty. Respect. Trust.
  • Why saying ‘I don’t know’ and ‘we got it wrong’ is so important
  • How the agency’s sole focus is Advertising but the Clients sole focus is the business
  • Why new business should always be separate to the day to day account management
  • How Rupert became ‘the finest new business director of all time’
  • How to win a pitch even after you have lost it
  • Why the pitch process begins with the phone call and only ends when its announced in Campaign
  • The sole purpose of the pitch is to win and not to solve the clients business problem
  • Why HHCL had a strike rate of 65% for new business
  • What the company annual report can tell you for the pitch process
  • Why you should try and get your customer promoted
  • How Carling Black Label inspired the most successful Tango Advertising of all time
  • How Tango destroyed Fanta and forced Coke to withdraw it from the market
  • How a call from a Surgeon led to the Tango Slap commercial being withdraw from market
  • Why the ‘4th Emergency Service’ transformed The AA and how the bold idea was sold in
  • How spending time with an AA team out on a call led to the idea
  • The importance of winning your internal teams and why they matter as much as your customers
  • Interrogating the product until ‘it confesses its strength’
  • Why the harder you practice the luckier you get is just as true for an agency
  • The real hard yards of the start-up phase that meant not taking a day off in 3 years
  • How tabloids create controversy and how to respond to it
  • Why relationships are the secret to really succeeding in business
  • Turning down offers to sell the agency including a £1million bribe
  • Why HHCL accepted an offer from Chime with the support from Sir Martin Sorrell
  • Why so few agencies ever succeed after being acquired by a network
  • Why HHCL was never the same after Rupert left and why he would never go back
  • The importance of timing for Founders handing over to the next generation
  • Dealing with bullies, bribary and negotiating an exit from McCann with a boat & DB9 as consolation
  • Which celebrities are still speaking to Rupert after he left ITV
  • Why social media is driven by click bait and negative headlines
  • Why you should give up the news, except perhaps local news
  • The Pros and Cons of a British free press
  • How to get a non-exec role


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How I made BrewDog famous - Alex Myers

How I made BrewDog famous - Alex Myers

Alex Myers is founder of Manifest who were recently awarded Agency of the Decade for their work making BrewDog famous. Having worked on BrewDog for most of the past 10 years they helped establish the brand as the UK’s most valuable Beer brand (source BrandZ top 75 UK brands) with virtually no paid for media. Manifest have a clear purpose of creating brands that change the world and put their money where their mouth is. In this episode:How Alex started a PR agency with no experience at allNever mind the bollocks here’s Brewdog was Alex’s opening pitch to work for themIts not what you stand for its what you stand up for that countsThere is no such thing as a boring brief only boring creativeFinding inspiration from roof tiles and why Alex believes his job is to find out why people get up in the morningHello my name is Vladimir. Creating a protest beer to promote what BrewDog believe in.How to make brave the new safeHow Twitter went from a platform for collaboration to a platform for outrageHaving a public spat with James Watt over Punk AF and not getting creditWhy pitching doesn’t work for brands and why CMO’s need to do their researchStrategy should come from your belief and not a rationaleManifests vision to create brands that change the worldWhy Awards are easy to game but do provide a Sat Nav for CMO’s on who is doing good workFind out who Alex has a professional crush onWhy doing good and having a positive impact should be synonymous with successWhy the best work comes from making every channel amplify the otherWhat Alex has never told anyoneFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comFollow Alex:Alex on TwitterManifest TwitterManifest

16 Joulu 201955min

How to run an ad agency - Ian Millner

How to run an ad agency - Ian Millner

Ian Millner is global CEO and co-founder of iris one of the most successful independent agencies in the UK. He set the agency up 20 years ago as a partnership with his co-founders and it now boasts some of the world’s most famous brands such as Samsung and Adidas. A genuine multi-disciplinary agency with offices around the World iris have successfully moved with the times.In this episodeWhy agencies get the clients they deserveThe importance of genuine diversity and how it contributes to innovationWhy a good pitcher does not always make a good partnerFinding sources of unfair advantageWhen clients make things they wouldn’t buy from an agencyWhy Ian can’t stand Ad industry awardsWhen it makes sense to in-house your agency and out-source your agencyWhy Campaign should apologise for backing down on the Nigel Farage front coverThe importance of creating cultural assets in today's social media driven ageIan reveals his plans to write a book about unspoken social behaviourFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comIan MillnerIan's TwitterIris' TwitterIris Worldwide

16 Joulu 20191h 6min

The case for influencers - Arron Shepherd

The case for influencers - Arron Shepherd

Arron is co-founder of The Goat Agency which is the fastest-growing agency in Europe and one of the most successful influencer agencies in the World. He and his co-founders set up the agency 4 years ago with their own money and now employ 130 people around the world and manage around 90 social media campaigns at any one time. Arron has a wonderful personal story and a very compelling pitch for his agency.In this episodeArron’s entrepreneurial roots and creating something out of nothingThe fear of not trying is much greater than the fear of failureWhy more people should realise how hard being an entrepreneur isHow they generated 2,000 responses from a £10 investment in their first influencer What you do when 80% of influencer campaigns don’t workWhy Arron loves the procurement department and he proves the return on investment of an influencer campaignThe benefit of having no experience in your sectorThe importance of recruiting talent without experienceHow an influencer campaign can make your TV campaign more impactfulHow Content & Collaboration are the key to any campaign including B2BArron’s vision to build the world’s largest creative agencyArron reveals his secret new dietFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comArron ShepherdArron's TwitterThe Goat Agency TwitterThe Goat Agency

16 Joulu 20191h 7min

How to be a successful challenger - Adam Morgan

How to be a successful challenger - Adam Morgan

Adam is the founder of the eatbigfish consultancy and author of Eating The Big Fish which reached the Top100 books in the Amazon charts inspiring a whole generation of challenger brands in the process. Adam is a popular speaker and consults with brands all over the world on how to be a challenger. He has also written The Pirate Inside about building a challenger culture within your organisation and A Beautiful Constraint how to turn your limitations into advantages.In this episode:Why being No.2 is betterHow he turned the anger of his project being shelved into a career-defining opportunityBeing turned down by Phil Knight and where the idea of a Challenger brand came fromThe importance of over-commitment and being obsessed with executionHow Tony’s Chocolonely have become a truly challenger brandHow to be a pirate in the navy without getting firedWhat you can learn from a catwalk show and how constraints can turn into your greatest advantageThe curse of data and how it leads us to a decline in creativityThe furtile zero and what to do with no budgetAdam shares his worst career momentWhy the meeting is never really the meeting and why the Japanese fall asleep in meetingsThe one thing Adam has never told anyone beforeFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comAdam Morgan:Twitter | @eatbigfishwww.eatbigfish.comEating The Big FishThe Pirate InsideA Beautiful Constraint

16 Joulu 201956min

Why we buy what we buy - Richard Shotton

Why we buy what we buy - Richard Shotton

Richard is author of the No.1 Marketing Book The Choice Factory which was the winner of BBH’s World Cup of Advertising books in 2018 beating some industry heavy-weights. Richard has 20 years of experience in Advertising planning, market research and behavioural science and last year made the big leap to set up a consultancy following the success of his book.In this episodeHow he ended up writing the best-selling marketing book of 2019Why behavioural science should matter to every marketerWhy rhyming phrases are not just more memorably but also more believable tooHow the decline in CMO & agency tenure is impacting on long term effectivenessHow our own experience impacts on our perceptions (the false consensus effect)The impact of social proof on sales and how to use itWhy you’ll spend less on a night out when paying cashHow making something easy is a huge competitive advantageWhy branded glasses make beer taste better and worth moreWhy a 4.5* review beats a 5* review (the pratfall effect)How many of the best ideas happened by accident but were Follow me:Twitter | @uncensoredCMOLinkedInGet in touch:Website | www.uncensoredcmo.comEmail | jon@uncensoredcmo.comFollow Richard:Twitter | @rshottonThe Choice Factory

16 Joulu 201950min

Uncensored CMO launches on 16th December

Uncensored CMO launches on 16th December

When I say CMO what do you think of? I know, for me, I think boardroom politics. I think carefully managed messages. I think slick presentations. But what I don't get is, I don't get an honest answer. I don't get to know what they really think. I don't get to know how have they got where they are today, and what has shaped and influenced their career. And that got me thinking, wouldn't it be great if we had a podcast that asked some of the tough questions that get to the heart of what's going on. One that takes you behind the scenes to see how it really works. That's where the idea of Uncensored CMO came from.I want to connect you to the best marketers on the planet. The people that have founded and run ad agencies, the people that do the most amazing research and the people that influence people through PR. I want to get to those people and find out how it actually works. Tell me the things that have gone well. Tell me the things that have failed. Let me give you a little flavour to season one. I'm gonna be meeting people like Adam Morgan who founded the whole idea of challenger brands. I asked him, "How do you make a great challenger brand?"The whole world of influencers, to me, was quite mysterious, but I went and met Arron Shepherd, he co-founded The Goat Agency, and I asked him about what a successful influencer campaign looks like.Or, someone like Ian Millner, global CEO and founder of Iris. What's it like running a big ad agency? How do you get great work and how do you measure great advertising? What does a modern brand today have to do to stand out and be successful?These are just some of the conversations I've been having, and there are loads more to come.So I really hope you'll listen and subscribe to The Uncensored CMO. I'm gonna be launching this podcast on 16th December so set a notification, remind yourself to subscribe.You can also follow me on Twitter, @UncensoredCMO. I look forward to having a great conversation with you.

5 Marras 20192min

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