How HomeServe Puts Employees & Customers First, with Greg Reed

How HomeServe Puts Employees & Customers First, with Greg Reed

Greg Reed had never heard of HomeServe before he joined. Now he claims to have the best job in the world. During his time with the company they were hit with a £30 million fee for mis-selling, had a complete change of management and the business has reinvented itself in a remarkable way with a focus on people. Questions for Greg: Tell us about HomeServe and what you do? What's the corporate culture like at the company? Things weren’t always honky dory, tell us about what happened 2005-2011? What were the financial implications to the company? What impact did this have on the company culture and employer brand? How did HomeServe turn around its business? Tell us about your people promise? What specific measures did you take to attract and retain talent? How do you measure ROI from employer brand? What other companies inspire you? What’s the next big thing for HomeServe and employer brand? Where can people connect with you and where can we sign up for a Gas Boiler Breakdown Cover? Read the full article at http://employerbrandingpodcast.com

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Why Collaboration Is the Key to Employer Brand Activation, with Haley de la Grana of McKesson

Why Collaboration Is the Key to Employer Brand Activation, with Haley de la Grana of McKesson

EVP activation is one of the more elusive goals for employer brand professionals. You can nail the positioning statements and brand pillars, but unless people feel them in their day-to-day, you haven'...

24 Maalis 28min

How to Run Employer Brand Experiments, with Anne Kennedy Dotson of Pfizer

How to Run Employer Brand Experiments, with Anne Kennedy Dotson of Pfizer

At Pfizer, the employer brand is an experiment in progress where hypotheses are constantly tested to improve activation. We learn how they measure their progress as they go and weave employer brand co...

24 Helmi 22min

Activating a Dormant EVP with Employee Advocacy, with Anne Adam and Maria Viola of Sanofi

Activating a Dormant EVP with Employee Advocacy, with Anne Adam and Maria Viola of Sanofi

When Anne Adam and Maria Viola joined Sanofi, they were tasked with activating a long-dormant EVP that was disconnected from corporate brand. We hear how employee advocacy and the signature Sanofi sce...

20 Tammi 31min

How to Amplify the Reach of Your Employer Brand Messaging, with Rachel Duran of HPE

How to Amplify the Reach of Your Employer Brand Messaging, with Rachel Duran of HPE

As a global company, HPE’s talent challenges are at the top of the funnel. We learn how they utilize unconventional channels and smart targeting to reach people where they already are. Rachel Duran i...

26 Marras 202524min

What Are Tailored Talent Brands and How Do They Replace the Persona With Stuart Hazell, of Workday

What Are Tailored Talent Brands and How Do They Replace the Persona With Stuart Hazell, of Workday

Attracting talent with in-demand skills is always a challenge. We find out how Workday goes deeper than marketing to personas by creating individual sub-brands within their talent brand. Stuart Haze...

14 Loka 202544min

How to Create a Virtuous Cycle for Brand Ambassadors, with Laura Masters of Expedia Group

How to Create a Virtuous Cycle for Brand Ambassadors, with Laura Masters of Expedia Group

Brand ambassadors can be tricky to navigate. How do you make sure your message comes across without it feeling forced? We learn how Expedia Group gets amazing content by creating a virtuous cycle for ...

24 Syys 202532min

Developing a TVP to Target Niche Talent, with Eunice Z. Clements-Tweedie of IHG

Developing a TVP to Target Niche Talent, with Eunice Z. Clements-Tweedie of IHG

IHG is a huge global hospitality brand with over 500,000 employees worldwide. In this episode we learn how they developed a TVP, or Targeted Value Proposition, in order to reach talent with niche skil...

29 Tammi 202523min

Building a New Employer Brand at a Well Known Consumer-Facing Business, with Tara Orlando of Verizon

Building a New Employer Brand at a Well Known Consumer-Facing Business, with Tara Orlando of Verizon

Verizon is well-known as a consumer-facing brand, but not so much as a place to work. There was a clear need for employer branding, and we find out how they worked to establish their EVP. Tara Orland...

18 Joulu 202430min

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