The Chris Voss Show Podcast – After Steve: How Apple Became a Trillion-Dollar Company and Lost Its Soul by Tripp Mickle

Rasa.io: Personalized AI-powered Newsletters for Better Audience Engagement Rasa.io Show Notes About the Guest(s): Erica Salm Rench is the Chief Operating Officer at rasa.io. With a background in enrollment management and digital marketing, Erica brings a wealth of experience to her role. She has managed online marketing teams and executed strategies to help organizations stand out in the online market. Erica’s love for digital marketing, technology, and email has led her to support the incredible community of rasa.io customers. Episode Summary: Welcome to The Chris Voss Show, where Chris Vos interviews CEOs, authors, thought leaders, visionaries, and motivators. In this episode, Chris speaks with Erica Salm Rench, the COO of rasa.io. rasa.io leverages AI to personalize the newsletter experience for each subscriber. By sending personalized content based on reading preferences and behaviors, rasa.io helps organizations increase engagement and optimize their email marketing. Erica discusses how rasa.io works alongside popular email platforms like MailChimp and Salesforce, and shares the benefits of using AI in email marketing. She also highlights the time-saving aspect of rasa.io and the insights it provides to improve audience engagement. Key Takeaways: rasa.io leverages AI to personalize the newsletter experience for each subscriber, sending different versions of emails based on reading preferences and behaviors. The platform works alongside popular email providers like MailChimp and Salesforce, making it easy to integrate with existing systems. By personalizing content, rasa.io helps increase click rates, open rates, and overall audience engagement. Publishers using rasa.io can see increased returns from partner advertising revenue, as the personalized newsletters attract more engagement. The platform offers time-saving features, automating the newsletter production process and allowing users to set it and forget it. Notable Quotes: “Instead of sending one version of an email to 10,000 people, we’re sending 10,000 different versions personalized by people’s reading preferences and behaviors.” – Erica Salm Rench “If you’re someone who knows that staying in touch with your audience is important, but you put off the newsletter because you don’t see the immediate value, I’d say get started soon because you need to maintain your relevant presence in your subscribers’ inboxes.” – Erica Salm Rench

11 Maalis 202417min

Lost Seeds: The Beginning by Teresa Mosley Sebastian https://amzn.to/4a0FzLn Teresamosleysebastian.com “The engrossing first book of a series, Lost Seeds addresses various facets of historical racism and piques keen interest in the saga’s continuation.”—Clarion/Foreword Review A novel chronicling the strained relationship between two brothers born into the remnants of their parents’ former enslavement. One brother seems to overcome, while the other descends further into adversity. What happens when they are forced to face each other? Lost Seeds is the story of two brothers, Dublin and Timothy Brisco, born into poverty at the turn of the twentieth century to formerly enslaved parents. From birth, they witness firsthand the atrocities their parents had to endure and themselves experience the continued struggles of being Black in the South. Encounters with physical abuse, mental illness, and racism define the brothers’ lives, and despite their best efforts to survive, the seeds of slavery’s wickedness inevitably spawn and lead the two down separate paths. Dublin attempts to overcome his tragic past and hopes to elevate his place in life by escaping oppression and adapting to segregated societal life, while Timothy openly displays his wounds, attempts to reject his Black identity, and descends into a fog of mental illness. The two brothers never discuss their journeys, nor the lifetime of insecurity and violence they experienced, ultimately creating an impassable chasm in their relationship. Eventually, at the request of their mother, Dublin reluctantly permits Timothy to live on his family’s land in a one-room windowless shack. Although they are once again united on the same property, their feelings of indifference and the distance between the two persist. Will their relationship forever be lost to the traumas of their past, or will they be able to come together and be each other’s strength in the face of the cruelties of their world? Because no matter how much time or distance passes, the seeds of brotherhood never die. About the author Teresa Sebastian is an attorney, entrepreneur, and law school professor. She seeks to make a difference in the environment and culture through her involvement with nonprofit community and corporate boards. Teresa believes spiritual words and the sounds of nature soothe the inner being, define a place of peace, and inspire her creative writing. She has always been compelled to put words to the human life she sees around her. Lost Seeds: The Beginning is her first novel.

10 Maalis 202424min

12 Questions for Love: A Guide to Intimate Conversations and Deeper Relationships by Topaz Adizes https://amzn.to/3uUf0YV “Save yourself another round of heartbreak and breakups and read this first. Topaz condenses years of wisdom into 12 powerful questions that will give you the keys to unlock real, true, and profound love so you don’t have to keep searching (or suffering) in disconnected relationships.” —Natalie Kuhn, spiritual teacher and co-CEO of The Class Could one conversation improve your relationship forever? We all crave connection. But sometimes we need help getting there. By having a conversation with your partner, guided by these thought-provoking questions, you’ll discover the strength in having mindful, meaningful conversations and unlock a deeper level of lasting intimacy. Author Topaz Adizes invites you to bravely explore the heart of your relationship through 12 carefully crafted questions drawn from thousands of candid conversations with real couples featured in his Emmy Award-winning documentary series {THE AND}. In today’s fast-paced world, it is easier than ever to feel isolated, disconnected, and idling in surface-level relationships. Having observed a decade’s worth of extraordinary conversations unfold, Topaz explores the key to feeling closer, more secure, and more connected with your partner. This essential, inclusive guide includes: Powerful tools to create a safe, transformative space for connection 12 questions proven to nurture authentic intimacy, and examples from people who’ve been there Strategies for staying connected in the midst of conflict Confidence to craft better, stronger questions of your own (hint: you’ll get better answers) Make every conversation count, and you’ll uncover the magic that awaits when you dare to be vulnerable, go deeper, and love like never before. About the author TOPAZ ADIZES is an Emmy award-winning writer, director, and experience design architect. He is an Edmund Hillary fellow and Sundance/Skoll stories of change fellow. His works have been selected to Cannes, Sundance, IDFA, and SXSW, featured in New Yorker magazine, Vanity Fair, and the NewYork Times; and have garnered an Emmy for new approaches to documentary and Two World Press photo awards for immersive storytelling and interactive documentary. He is currently the founder and executive director of the experience design studio The Skin Deep. Topaz studied philosophy at UC Berkeley and Oxford University. He speaks four languages, and currently lives in Mexico with his wife and two children.

9 Maalis 202430min

Once Upon Tomorrow: Harnessing the New Opportunities the Metaverse Creates by Shurick Agapitov, Tech Billionaire Founder of Xsolla https://amzn.to/3Pe4ti6 Shurick Agapitov’s Once Upon Tomorrow unpacks the sometimes vague concept of the metaverse and shares the opportunities that are and will be available within this new world. Thirty years ago, the advent of the internet changed the world. For the first time in human history, the collected knowledge of all mankind was freely available to every man, woman, and child on the planet with the click of a few buttons. Fifteen years ago, the world changed again with the widespread availability and adoption of smartphones that put the full power of the internet in the palm of our hands whenever we want and wherever we are. As monumental as these advancements were, they were just the warmup for the change that’s coming next. In just a few years, we won’t think of “going on the internet” to look up information and find entertainment. Instead, we’ll already be in the internet, living, working, and playing in an endless virtual world that will turn everything we think we know about the internet on its head. Welcome to the Metaverse. In Once Upon Tomorrow, visionary tech CEO Shurick Agapitov dives deep into this new age of the internet by unpacking exactly what the Metaverse is and what it will become. It’s not about pixels and computer chips; it’s a total paradigm shift what will revolutionize how people interact, share stories, create and implement ideas, conduct business, and literally live their lives. The Metaverse will be the biggest change any of us have ever seen. Fortunately, Shurick Agapitov is here to take you by the hand and welcome you into this wild, wonderful new universe of opportunity. As the Founder of Xsolla, Shurick is not only a respected innovator but also a driving force in shaping the future of gaming and the Metaverse. His trailblazing company Xsolla allows video game producers to sell in-game items in exchange for a 5% portion of each sale. When anyone purchases something in-game, his company powers that transaction worldwide. Shurick’s clients including Epic Games Store, Ubisoft, Twitch & hundreds more. With a global presence spanning Los Angeles, Berlin, and Seoul, Xsolla under Shurick’s leadership, is fostering a more decentralized and inclusive industry.

8 Maalis 202426min

Fitness Coach Daniel Israeli Helps Clients Lose Weight and Improve Health Danielrazfit.com Show Notes About the Guest(s): Daniel Israeli is a fitness coach and the CEO of DanielRazfit. Born in Israel, he moved to China with his family at the age of six. Daniel was a picky eater as a child and ate nothing but McDonald’s from the age of six to twelve. At the age of 12, he started playing basketball and realized he needed to eat healthier to improve his performance. This sparked his interest in healthy eating and fitness. At 17, he started working out seriously and noticed the positive impact it had on his confidence and everyday life. Daniel went on to earn an exercise nutrition degree and became a certified personal trainer. In 2020, he started his online fitness business, focusing on helping people who struggle with weight loss. Daniel’s goal is to help his clients lose a significant amount of weight and improve their overall health and well-being. Episode Summary: Welcome to another episode of The Chris Voss Show! In this episode, Chris interviews Daniel Israeli, a fitness coach and the CEO of Daniel Ross Fit. Daniel shares his journey from being a picky eater who only ate McDonald’s to becoming a certified personal trainer and helping people lose significant amounts of weight. He discusses his approach to sustainable weight loss, the importance of consistency, and the role of mindset in achieving long-term success. Daniel also provides valuable tips on improving sleep quality and making customized nutrition plans that are enjoyable and effective. Tune in to this inspiring conversation to learn how you can transform your life and achieve your weight loss goals. In the first part of the interview, Daniel talks about his background and how he transitioned from being a picky eater to becoming a fitness coach. He shares his personal experience of losing weight and how it transformed his confidence and overall well-being. Daniel emphasizes the importance of sustainable weight loss and why it’s more than just losing a few pounds. He explains his approach to helping clients who have given up on weight loss and believe it’s impossible for them. Daniel’s goal is to help people lose a significant amount of weight, typically starting from 300 pounds and going down to 200 pounds. He believes that by changing their mindset and making small, consistent changes, anyone can achieve their weight loss goals. In the second part of the interview, Daniel discusses his approach to helping busy men lose weight without going to the gym. He explains that muscles don’t know whether you’re working out at home or at the gym; all they respond to is tension. Daniel shares his strategy of focusing on easy wins and making small changes that can be sustained in the long run. He provides practical tips on improving sleep quality, such as maintaining a cold room temperature and avoiding stimulation before bed. Daniel also emphasizes the importance of planning ahead, especially for people who travel frequently. By making conscious choices and being prepared, it’s possible to eat healthy even when on the road. Throughout the interview, Daniel emphasizes the importance of being consistent and making sustainable changes. He believes that by focusing on what you enjoy eating and finding ways to make it healthier, you can create a nutrition plan that is enjoyable and effective. Daniel also highlights the role of sleep quality in weight loss and overall well-being. By prioritizing sleep and implementing simple strategies, such as maintaining a cold room temperature and avoiding stimulation before bed, you can improve your sleep quality and support your weight loss journey. Key Takeaways: Sustainable weight loss requires a mindset shift and making small, consistent changes. Focusing on easy wins and finding ways to make healthy eating enjoyable can lead to long-term success. Improving sleep quality is crucial for weight loss and overall well-being. Planning ahead and being prepared can help maintain a healthy diet while traveling. Consistency is key in achieving weight loss goals and improving overall health. Notable Quotes: “I’m about helping people lose a hundred pounds. Most of my clients start at 300 pounds and go to 200 pounds.” – Daniel Israeli “Your muscles don’t have eyes. They don’t know whether you’re doing a push-up or bench press or dumbbells or bands. All they know is tension.” – Daniel Israeli “To lose a hundred pounds, you have to change who you are as a person.” – Daniel Israeli “If you’re consistent, you can achieve your weight loss goals at home.” – Daniel Israeli “Improving sleep quality is one of the easiest ways to support weight loss and overall well-being.” – Daniel Israeli

8 Maalis 202429min

Serial Entrepreneur and Real Estate Investor, Bill Faeth, Shares his Strategies for Success in the Short-Term Rental Market Billfaeth.com Show Notes About the Guest(s): Bill Faeth is a serial entrepreneur and real estate investor. He has bootstrapped 31 startups and has had 19 successful exits to date. Bill has built a $19 million short-term rental portfolio that generates over $1 million in annual income from a $126,000 investment. He is the owner and coach of the Build Short Term Rental Wealth brand, where he helps real estate investors succeed in the short-term rental market. Bill is also the host of two podcasts, STR Unfiltered and STR Ometrics. Episode Summary: Welcome to The Chris Voss Show, where host Chris Voss interviews CEOs, authors, thought leaders, and visionaries. In this episode, Chris interviews Bill Faeth, a serial entrepreneur and real estate investor. Bill shares his expertise in the short-term rental market and explains why it is still the number one asset class to invest in. He discusses his investment strategy, focusing on specific markets and creating unique experiences for guests. Bill also offers valuable insights on cash flow, tax benefits, and the importance of marketing in the short-term rental business. Key topics discussed in this episode include the advantages of short-term rentals over long-term rentals, the importance of location in real estate, and the concept of “super properties” that maximize return on investment. Bill also emphasizes the need for continuous learning and adaptation in the ever-changing real estate market. Key Takeaways: Short-term rentals offer higher cash flow and tax benefits compared to long-term rentals. Investing in secondary and tertiary markets can provide better returns on investment. Creating unique experiences and targeting specific buyer personas can attract high-end guests. The 5-52-50 plan is a strategy to build a short-term rental portfolio and generate $250,000 in net income. Marketing and finding the right market opportunities are crucial for success in the short-term rental business. Notable Quotes: “Real estate’s great and land is great anyways. So as I started moving towards that seven-figure mark, and then when I eclipsed that, I knew I really had to get leveraged into it.” – Bill Faeth “You make or break your deal on the entry when you’re buying the property.” – Bill Faith “Most of that starts outside before it goes inside. That’s one of the reasons I don’t really like investing into condos unless you can build a moat around the investment and insulate yourself from other competition.” – Bill Faeth “I’m always looking at how I’m gonna market if I find a property, if I find a business, and I can’t conceptualize a marketing plan internally in my eight-inch head here, then I’m not gonna make that investment.” – Bill Faeth “If you pay down your debt and then you leverage your cash flow, it’s what I do. When I started, I spent $126,000 on my first property. I made a really bad mistake when I was a newbie in my second property and lost 125 grand. So I had to recover from that.” – Bill Faeth

7 Maalis 202433min

Steve Bederman Shares Lessons Learned from his Entrepreneurial Journey on his Podcast Lessons I’ve Learned (in no particular order), with Steve Bederman Podcast Show Notes About the Guest(s): Steve Bederman is the CEO of Noble Biz, a global leader in contact center communications technology. With over 25 years of experience in the industry, Steve started as a call agent and quickly rose to build his own sales team. He is also the host of the podcast “Lessons I’ve Learned in No Particular Order,” where he shares his insights and experiences as a CEO and offers guidance on business and leadership. Steve is an Amazon bestselling author of four corporate thrillers and has written for leading contact center publications. He lives by the motto “Make a promise. Keep a promise.” Episode Summary: Welcome to The Chris Voss Show, where host Chris Voss interviews the most brilliant minds and thought leaders in various fields. In this episode, Chris is joined by Steve Bederman, the CEO of Noble Biz and host of the podcast “Lessons I’ve Learned in No Particular Order.” Steve shares his journey from being a call agent to becoming a successful CEO and offers valuable lessons and insights on business, leadership, and courageous decision-making. He emphasizes the importance of knowing oneself, making promises, and continuously learning and adapting in the ever-changing business landscape. Key Takeaways: Steve Bederman shares his journey from being a call agent to becoming the CEO of Noble Biz, a global leader in contact center communications technology. He emphasizes the importance of knowing oneself and understanding one’s beliefs and values to make better decisions in business and life. Steve discusses the power of continuous learning and shares his unique approach of reading a chapter from different books each day to expand his knowledge. He encourages entrepreneurs to embrace challenges and keep moving forward, even in the face of adversity. Steve reflects on the importance of perseverance and shares a personal story about finding pride in his accomplishments despite his father’s disapproval. Notable Quotes: “Life just happens, and we react to it. The key is to make decisions and not be paralyzed by fear or indecision.” – Steve Bederman “You can’t be successful or make dependable decisions unless you know who you are and what you believe in.” – Steve Bederman “Sometimes the best thing you can do in the darkest moments is to keep moving forward. There is always a light at the end of the tunnel.” – Steve Bederman

6 Maalis 202435min

National Retail Solutions Offers Innovative Solutions for Independent Retailers NRSplus.com Show Notes About the Guest(s): Elie Y. Katz is the President and CEO of National Retail Solutions (NRS) Plus. With over seven years of experience in the industry, Katz has brought his expertise as an executive in various companies to found NRS. NRS operates the leading point-of-sale terminal-based platform and NRS Pay with credit card processing for independent retailers. With over 27,000 active POS terminals in stores nationwide, NRS provides solutions to help independent retailers compete in the market. Episode Summary: In this episode of The Chris Voss Show, host Chris Voss interviews Elie Y. Katz, the President and CEO of National Retail Solutions (NRS) Plus. Katz shares the story of how NRS was founded and the mission behind the company’s offerings. He discusses the challenges faced by independent convenience store owners and how NRS provides them with the technology and insights to compete in the market. Katz also highlights the importance of clean and transparent credit card processing for small businesses. Additionally, he introduces NRS’s innovative panic alarm system embedded in their point-of-sale registers, designed to enhance the safety and security of store owners. Katz concludes by discussing NRS’s partnerships and future plans to continue improving their product offerings. Key Takeaways: NRS provides independent convenience store owners with a point-of-sale register that offers digital coupon products, credit card processing, and other features to help them compete in the market. NRS’s credit card processing solution, NRS Pay, offers a clean and transparent rate with no long-term contracts or hidden fees. The panic alarm system embedded in NRS’s point-of-sale registers silently alerts the police in case of emergencies, providing a sense of security for store owners. NRS has partnered with companies like Strata Select, MS Energy Technologies, and Source One Digital Team to offer additional solutions and services to their customers. NRS is committed to continuously improving their product offerings and providing support to independent retailers in various industries. Notable Quotes: “We created the world’s greatest point-of-sale register for these independent, convenient liquor tobacco stores.” – Elie Y. Katz “Our point-of-sale register offers clean and transparent credit card processing with no hidden fees.” – Elie Y. Katz “The panic alarm system gives store owners a sense of security and comfort, knowing that help is just a button away.” – Elie Y. Katz “We partner with reputable companies to offer additional solutions and services to our customers, such as signage and canopies for gas stations.” – Elie Y. Katz “Our goal is to level the playing field for independent retailers and provide them with the tools they need to succeed.” – Elie Y. Katz

5 Maalis 202424min