[161] Why CompTIA are the MSP Industry's Best-Kept Secret

[161] Why CompTIA are the MSP Industry's Best-Kept Secret

In this episode, Richard speaks to MJ Shoer, the Chief Community Officer at CompTIA. After studying for a degree in computer science, he worked in sales for startup software and hardware companies.

He taught himself everything he needed to know about technology and became an IT director. He went on to found his own successful MSP, which he sold to a competitor. After doing some consulting, he got his first role at CompTIA.

He joins Richard Tubb to explain who CompTIA are and how they help MSPs. MJ shares the story of his own journey in the tech world and what it was like to experience the start of connectivity.

Richard asks MJ about the ChannelCon events and what it means for members that CompTIA is a company information sharing and analysis organisation. They also look at being a local member and the CompTIA Spark Initiative.

MJ also shares his thoughts on the changing relationship between MSPs and vendors, how to encourage younger people into careers in IT, and how CompTIA are playing a part in advancing women in the industry.

Mentioned in This Episode


Jaksot(200)

[46] From CentraStage to Datto: One Cloud-based RMM's Journey

[46] From CentraStage to Datto: One Cloud-based RMM's Journey

Richard speaks to Christian Nagele & Ian Van Reenen of Datto, a business continuity and management platform.Mentioned in This EpisodeDattoAutotaskAmazon Web Services (AWS)Blog Post – Centrastage at A...

2 Joulu 201832min

[45] Live at DattoCon 2018: What's New for You

[45] Live at DattoCon 2018: What's New for You

Richard speaks with Matt Richards, Chief Marketing Officer, Pete Jaworski, Product Manager, and Adam Stewart, Senior Vice President of Engineering at Datto, which provides business continuity and mana...

25 Marras 201840min

[44] The Evolving MSP

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Richard hosts a panel session with CompTIA members who own or work with IT businesses about the future of the MSP.CompTIAManaged Enterprise TechnologiesJanet O’Sullivan of StorageCraftTracy Pound of M...

18 Marras 201852min

[43] How being a Go-Giver can increase your influence and sales

[43] How being a Go-Giver can increase your influence and sales

In this episode, Richard talks to Bob Burg, author and keynote speaker, about his books, The Go-Giver philosophy and dealing with difficult situations.Book: The Go-Giver: A Little Story About a Powerf...

11 Marras 201852min

[42] Live from Continuum Navigate 2018

[42] Live from Continuum Navigate 2018

Richard speaks to Michael George CEO, Bob Kocis CRO and Fielder Hiss, VP of Product, all at Continuum, who support MSPs with a range of tools to help them grow their businesses.Mentioned in This Episo...

28 Loka 201857min

[41] How the MSP staff recruitment industry is changing for the better

[41] How the MSP staff recruitment industry is changing for the better

In this episode, Richard talks to Daniel Welling, of Welling MSP, based in Marlowe, London.Mentioned in This EpisodeIT Trade Association: CompTIAPeer Group: The Network GroupDocumentation Service: IT...

21 Loka 201842min

[40] How IT Companies can Significantly Improve Their Customer Service

[40] How IT Companies can Significantly Improve Their Customer Service

Richard speaks to Ted Stone, Chief Executive of Customer First UK, based in Doncaster and owner of the 'putting the customer first' standard.Mentioned in This EpisodeWebsite: Customer First UKTwitter...

14 Loka 20181h 1min

[39] Why MSPs need to embrace marketing

[39] Why MSPs need to embrace marketing

Richard talks to Paul Green of MSP Marketing Edge, in Milton Keynes, which supports IT providers and MSPs with their marketing.Mentioned in This EpisodeContinuumIT GlueMSP Marketing EdgeEncryption sof...

7 Loka 201849min

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