2023 Emerging Enterprise Award Winner: TROOPERS

A new Zoom study shows that while Singapore’s 18–24-year-olds value AI speed and efficiency, 92% still want the option of escalating to a human agent. What does this paradox reveal about the limits of AI in customer and workplace experiences? We unpack how brands can avoid loyalty killers and design seamless journeys that balance tech and empathy. The findings also raise important questions for leaders planning tech investments and multi-generational workforce training. Hosted by Michelle Martin featuring Lucas Lu, Head of Asia at Zoom.See omnystudio.com/listener for privacy information.

4 Syys 202525min

China’s EV market is on fire – but can Nio survive the heat of “involution”? Nio’s sales surge, but mounting losses raise questions about the sustainability of China’s EV frenzy, where rivals like BYD, Geely, and Xiaomi fight for dominance. Meanwhile, Morgan Stanley sees long-term winners despite Beijing’s call to tame competition. Across the Pacific, AI dominates earnings with Salesforce, Figma, and Hewlett-Packard Enterprise all under investor scrutiny. Plus, we size up UP or DOWN moves in Campbell’s, Macy’s, CNMC, and Keppel DC REIT. Hosted by Michelle Martin with Ryan Huang, bringing you insights on Nio, BYD, Salesforce, HPE, Figma, and more. See omnystudio.com/listener for privacy information.

4 Syys 202523min

Will you save money buying an EV? What are the real running costs? What are the costs of insuring an EV? Is owning an EV in Singapore really a smart financial move? Join Michelle Martin as she digs into the dollars and sense of electric vehicle ownership. With Dhiren Amin from Income Insurance and Stanley Chan who bought his first EV a year ago. Hear first-hand what goes into insuring and driving an EV. From premiums to maintenance, charging costs to lifestyle changes, we separate hype from reality. Are Singaporean drivers ready for the switch, and will premiums ever come down? This is a grounded look at the EV revolution, putting your costs at the centre of the debate - hosted by Michelle Martin.See omnystudio.com/listener for privacy information.

3 Syys 202521min

Google avoids the breakup of Chrome but must share its search data with rivals like Bing and DuckDuckGo according to a federal judge in the US. Alphabet shares rally while Apple also ticks higher. Kraft Heinz, once a Warren Buffett favorite, is splitting up after years of sagging value. We track Buffett’s disappointment and whether a breakup could unlock hidden worth. Singapore’s STI edges past 4,300 before settling at 4,298, powered by Genting Singapore and SingTel milestones. And in the UK, pubs pull their last pint under cost pressures. All this plus the treadmill cinema screening of Stephen King’s The Long Walk - hosted by Michelle Martin with Ryan Huang.See omnystudio.com/listener for privacy information.

3 Syys 202524min

CareShield Life is changing - are you paying more or getting more value? Monthly benefits are stepping up 4% a year even as premiums rise for five years, so how should households plan cashflow? We unpack what the changes mean for you. We explore the hidden bills families don’t see coming and on the ground realities. When do private supplements make sense? What will help with inflation? All explained in plain money terms - hosted by Michelle Martin with guest Elijah Lee, Senior Financial Services Manager, Phillip Securities.See omnystudio.com/listener for privacy information.

2 Syys 202521min

Singapore’s streets are shifting - Prive is no more, taxis consolidate, and chips are getting their Catalist moment. ComfortDelGro snaps up the rest of CityCab as investors cheer and ST Engineering slips, raising questions on fares and competition. F&B and cinema pain deepens with Prive’s shutdown and Cathay Cineplex’s exit - are costs or consumer fatigue to blame? A homegrown bright spot: MetaOptics eyes a listing with meta-lenses made on semiconductor lines, but profits remain a work in progress. UP or DOWN rolls through Alibaba, Xpeng, Sembcorp, Yangzijiang Shipbuilding and Gold for the market’s telltale themes. All this and the latest STI movers - hosted by Michelle Martin with Ryan Huang.See omnystudio.com/listener for privacy information.

2 Syys 202525min

Can we stop fighting our painful emotions and instead learn to hold them with calm curiosity? Hosted by Michelle Martin, today’s episode explores a new self-help book with acceptance and commitment therapy (ACT) at its core. Written by psychologist Ben Sedley, the book helps readers understand why treating yourself with compassion can be more powerful than chasing positivity. We dive into the book Holding the Heavy Stuff and its lessons for managing anxiety, depression, trauma, OCD, and even chronic pain. Learn how ACT differs from mindfulness while helping us connect with our values and take meaningful action. See omnystudio.com/listener for privacy information.

1 Syys 202522min

Heard of the reinsurance market? On Money and Me, Kenrick Law, Chair, Singapore Reinsurers’ Association speaks with Michelle Martin to discuss how the field is evolving and why Singaporeans may want to consider a career in it.See omnystudio.com/listener for privacy information.

1 Syys 202512min